random double typing less a year on multiple keys random double typing less a year on multiple keys
Response from https://www.asus.comBy Chantae, CLM, February 26, 2026
Dear Valued Customer,
We sincerely apologize for the issue with your ASUS ROG Azoth gaming keyboard, where multiple keys began registering random double typing in less than a year of use. We understand how disruptive this can be, especially on a device designed for precision and gaming performance.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2411004819-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Beautiful, aesthetically pleasing, keyboard. I like how the clicking sounds are more subtle and dampened and not obnoxiously clicky. The Azoth has some heft to it making you know that you are in the presence of a high-end quality product. I'm extremely pleased with this keyboard all I need to buy is a palm rest for it. I highly recommend it!
Good keyboard for gamers, high quality construction, good connection options and typing experience. But the software holds it back, there's no way to remap any of the F-keys with second layer of functions, and the screen is just a good idea with little to no use.
Response from https://www.asus.comBy CLM, September 14, 2024
Dear Hugo Queiroz, We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2409021086-0001] for us to better assist you. Thank you for choosing ASUS! Best Regards, Schottky.S ASUS Customer Loyalty US Support