Customer reviews from wyze.com
Wyze - Cam V4 2.5k QHD WiFi, Indoor/Outdoor, Wired Security Camera with Color Night Vision - White
Average customer rating
4.3
(342 Reviews)
Rating breakdown 342 reviews
5 Stars
198
4 Stars
69
3 Stars
58
2 Stars
4
1 Star
13
86%of customers recommend this product.
(
238 out of
276)
Customer Reviews for Wyze - Cam V4 2.5k QHD WiFi, Indoor/Outdoor, Wired Security Camera with Color Night Vision - White
Posted by: George G
Verified Purchase:Yes
Great camera in regard to the view and quality of the picture. What needs to be more clear is that it needs to be hardwired to power - not battery. I have the older Wyze Cam that has a battery that still works well. Got this one to upgrade to improved night vision and overall upgrade. Didn’t realize that the one I bought (yes, I should have read specs), needed to be hardwired. Otherwise, I love everything I’ve bought so far from Wyze (camera, watch, plug).
Written by a customer while visiting wyze.com
Customer Rating
2
Nice cam. No more included video events lets down
on May 7, 2024
Posted by: Gregory
from Pittsburgh, PA
Verified Purchase:Yes
Camera is better than the last gen, but losing the ability to view video “events” like I have on my other 16 cameras, was a huge let down. Had I not mounted these outside and not checked the cards for a couple days, I probably would have returned them. Just getting an event “image” unless I subscribe to a service is poor practice and goes against what we, those who launched you, were told back then. I’ve been a supporter since the initial pilot, but will not be using Wyze’s services as soon as I configure my DVR & network because I won’t be paying a monthly fee.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, May 8, 2024
Hello there! We are very sorry to hear you are running into this issue and would like to help. For further information, please take a look at this article:
https://support.wyze.com/hc/en-us/articles/24161969720219
You may also reach out to our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you with this matter.
https://support.wyze.com/hc/en-us/articles/24161969720219
You may also reach out to our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you with this matter.
Written by a customer while visiting wyze.com
Posted by: Brian
Verified Purchase:Yes
Great deal for a truly full featured camera with a fantastic phone app.
Written by a customer while visiting wyze.com
Posted by: Steven F
from Fayetteville, Arkansas
Verified Purchase:Yes
Same consistent quality that I have come to expect
Written by a customer while visiting wyze.com
Posted by: Gary
from Cleveland
Verified Purchase:Yes
The camera was very well received. I've also gotten two other customers for you. They like the camera so much.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: User-T
Verified Purchase:Yes
Best Wyze cam yet, eliminates, to a great degree, the need for a swizel.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Johnny Overweight
from 33993
Verified Purchase:Yes
Best camera yet! Great price point and you won’t be disappointed with this camera
Written by a customer while visiting wyze.com
Posted by: BVS
from Virginia
Verified Purchase:Yes
Not happy with my wyze cam. Always freezes. Unplugging and plugging several times to reboot. Works for a few minutes then freezes. WiFi signal strength at full bars with average of 400 Mbps.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeStephen, May 10, 2024
Hello, we are sorry to hear your camera has run into some connectivity trouble and would like to look into this further. We would recommend moving your camera temporarily closer to your router to see if this helps with the issue you are experiencing. We would recommend taking a look at this article for further information:
https://support.wyze.com/articles/360052899811
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
https://support.wyze.com/articles/360052899811
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com