Customer reviews from wyze.com
Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - Black
Average customer rating
4.4
(401 Reviews)
Rating breakdown 401 reviews
5 Stars
250
4 Stars
78
3 Stars
53
2 Stars
10
1 Star
10
92%of customers recommend this product.
(
296 out of
321)
Customer Reviews for Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - Black
Posted by: E savvy
from MARYLAND
Verified Purchase:Yes
Easy setup, and works as advertised. Solid quality. The detection zone is worthless. I've lowered the sensitivity wayyy down and created a custom detection zone to almost right in front of my Garage door to minimize drive by traffic and people and it picks up ANY movement still even across the street
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mark
from Va.
Verified Purchase:Yes
Just wish I did not have to sign up to get the full operation of this light with a subscription
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JEFF
from Upstate NY
Verified Purchase:Yes
Love the wide view, the extra wifi frequency and the easy Bluetooth setup. Camera seems overly sensitive even after adjusting same or the camera is too slow to catch whatever motion it sensed. Either way, too many images of thin air are captured. A trade-in/trade-up program for non Pro versions of the floodlight cam would be nice for those of us who purchased same recently (before we knew the pro version was coming)
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Chris G
Verified Purchase:Yes
Light works fantastically and the camera is really good. The continual reminder to buy a plan is annoying though. Long as you have a memory card in, you can still watch video.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: NA
Verified Purchase:Yes
Nice clarity, and no false alarms triggering, solid
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3
Resolution is decent, no timelapse functionality
on June 29, 2023
Posted by: Mike S.
from Washington State
Verified Purchase:Yes
The light itself is pretty bright, and the viewing angle is good, but the resolution isn’t the greatest, but there’s no timelapse capability like there is on every other Wyze camera, and even the original floodlight camera. Is this actually an upgrade? Time will tell. I love Wyze products for the most part, but I’m not certain I’d buy this particular device again.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: LukeH
Verified Purchase:Yes
I love the quality and video quality. I feel as though the motion detection is not as good on this one as the previous model. Wish I could put it undery wyze cam lite subscription but I cannot
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jason
from 23696
Verified Purchase:Yes
Very unstable connectivity. It took a herculean effort to get it connected to begin with. No issues with the non pro it replaced, this one way more unstable in terms of connectivity. Haven't had a chance to troubleshoot yet.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, June 29, 2023
Hello there, we are sorry to hear your Wyze Cam Floodlight Pro may be running into some connectivity trouble and would like to help. We would recommend taking a look at this article for further information:
https://support.wyze.com/hc/en-us/articles/15862553747611
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
https://support.wyze.com/hc/en-us/articles/15862553747611
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com