Customer reviews from wyze.com
Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - Black
Average customer rating
4.4
(401 Reviews)
Rating breakdown 401 reviews
5 Stars
250
4 Stars
78
3 Stars
53
2 Stars
10
1 Star
10
92%of customers recommend this product.
(
296 out of
321)
Customer Reviews for Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - Black
Posted by: TMay
Verified Purchase:Yes
Easy installation , took me a bit to get it set up in the app to work best for me, but works very well.
Written by a customer while visiting wyze.com
Customer Rating
1
It always keep disconnecting, it keeps recording
on March 27, 2026
Posted by: Allen R
from San Francisco
Verified Purchase:Yes
It’s always keep disconnecting
It skips recording.
It skips recording.
No, I would not recommend this to a friend.
Response from wyze.comBy Maribeth, Wyze, March 27, 2026
We’re sorry to hear about the issues you’re experiencing with your Wyze Cam Floodlight Pro, and we appreciate you bringing this to our attention.
For the frequent disconnections, we recommend checking that your Wyze app is up to date, ensuring the camera is connected to a stable Wi-Fi network (2.4GHz or 5GHz), and confirming your router is within range. It’s also helpful to check for any available firmware updates in the app and make sure location permissions are properly enabled.
Regarding the skipped recordings, please verify that motion detection is turned on and sensitivity is adjusted appropriately. If you’re using a microSD card, make sure it is properly inserted, formatted, and functioning correctly. Also, confirm that the device is securely installed and receiving consistent power.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
We understand how important reliable performance is and appreciate your feedback as we work to improve your experience.
For the frequent disconnections, we recommend checking that your Wyze app is up to date, ensuring the camera is connected to a stable Wi-Fi network (2.4GHz or 5GHz), and confirming your router is within range. It’s also helpful to check for any available firmware updates in the app and make sure location permissions are properly enabled.
Regarding the skipped recordings, please verify that motion detection is turned on and sensitivity is adjusted appropriately. If you’re using a microSD card, make sure it is properly inserted, formatted, and functioning correctly. Also, confirm that the device is securely installed and receiving consistent power.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.
We understand how important reliable performance is and appreciate your feedback as we work to improve your experience.
Written by a customer while visiting wyze.com
Posted by: Drivergood
from Harrisburg, SD
Verified Purchase:Yes
Easy to install and set up. Great picture. Like zoom feature.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Scott
Verified Purchase:Yes
Great quality and the 180 view is extremely clear…
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Meauvard
from ISA
Verified Purchase:Yes
Absolutely amazing product bright light good sensors easy to install app works well. Just all around a fantastic floodlight.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mr. Juanderful
Verified Purchase:Yes
Easy to install, Easy to setup, easy to configure. Like the fact that I can move the lights to shine in different directions. Excellent that I can control the brightness of the lights. Great that I can do either motion detection or I can just turn on the lights as ambient. All this from my phone!
Written by a customer while visiting wyze.com
Posted by: Alexis
from Florida, USA
Verified Purchase:Yes
Excellent quality. Work perfectly. Great night vision
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Parker
Verified Purchase:Yes
Wyze says my review is too long.
Ok, here's the bottom line.
The motion detector sucks.
Ok, here's the bottom line.
The motion detector sucks.
Response from wyze.comBy Maribeth, Wyze, December 6, 2025
Thank you for sharing your feedback about the Wyze Cam Floodlight Pro. We’re sorry to hear that you’re not satisfied with the motion detection performance your experience is important to us, and we want to help improve it.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. You may also try adjusting detection zones to focus on specific areas, which can help improve motion detection up to 30 feet.
We also have troubleshooting guides that may help:
Lights aren't turning on when motion is detected
Missing motion events or motion light triggers
Too many false alerts
If you need further assistance, please let us know. We’re here to help ensure your Wyze Cam Floodlight Pro works the way you expect!
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. You may also try adjusting detection zones to focus on specific areas, which can help improve motion detection up to 30 feet.
We also have troubleshooting guides that may help:
Lights aren't turning on when motion is detected
Missing motion events or motion light triggers
Too many false alerts
If you need further assistance, please let us know. We’re here to help ensure your Wyze Cam Floodlight Pro works the way you expect!
Written by a customer while visiting wyze.com