Customer reviews from wyze.com
Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - Black
Average customer rating
4.4 out of 5
4.4
(401 Reviews)
Open Ratings Snapshot
Rating breakdown 401 reviews
5 Stars
250
4 Stars
78
3 Stars
53
2 Stars
10
1 Star
10
92%of customers recommend this product. 
(
296 out of 321
)
Best Buy Privacy Policy
Customer Reviews for Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - Black
Customer Rating
5 out of 5
5
BUY IT!
on July 17, 2023
Posted by: AtoZ
from WI
Verified Purchase:Yes
Great view and many features! Very happy with this product!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
10 out if 10
on July 16, 2023
Posted by: Mike808
from Central Florida
Verified Purchase:Yes
Can't get any better then this at this price point. A+
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Great product
on July 16, 2023
Posted by: Bee
Verified Purchase:Yes
Good quality, easy to install, lights are very bright and camera works great.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
4 out of 5
4
Detection zones need work
on July 15, 2023
Posted by: Eric A
Verified Purchase:Yes
Detection zone doesn't work. Always detects movement way outside the detection zone selected. Sharp focus on nearby objects. Blurry focus on far objects.
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Floodlight Cam needs to Wise Up
on July 15, 2023
Posted by: Ray
from Houston,TX
Verified Purchase:Yes
I give a 5 for ease of installation and setup. The video quality and field of view is also a 5. However the sensitivity to movement and adjustments to eliminate movements outside the selected zones, is poor. I selected zones specific to my driveway only and yet every time a vehicle passes by, I get a notice. Bugs at night will also trigger a video capture. I have the sunrise/sunset ambient light turned on but the time is off by 1 hour. I have set my home location proper so I can’t figure out why it seems to be on a different time zone. I had to offset the timing by 1 hour to align with the proper sunset and sunrise timing. It seems that there is work to be done on sensitivity and software refinement to make this a better product.
Written by a customer while visiting wyze.com
Customer Rating
5 out of 5
5
Nice camera
on July 14, 2023
Posted by: Erny
from Nashville Tn
Verified Purchase:Yes
Nice designed with light and camera combo very well
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
3 out of 5
3
Good but its not 2k quality in all of the image
on July 14, 2023
Posted by: JPNES
from Los angeles, CA
Verified Purchase:Yes
Light is strong, clear image, but anything farther than 40 feet looks distorted and zooming in looks horrible. That 2k quality goes out the window beyond the 30-40 feet. I have to move the camera and aim it to the street just to get a better image, but at the cost of losing the view of the driveway. Not a good sacrifice. At night even with the ambient light on, the night vision in color is not good, very dark and again because the center of the camera is the driveway, the street has bad visibility. I would have to move the camera up and get the street in the middle of the screen to get a clearer image and of couse at the sacrifice of the driveway getting cut off. What's the point of having a 180 degree view if the quality of 2k drops to 480p in the outer parts of the image? Only perk is that i can at least see that something happen, lol but the color night vision goes out the window, or during the day the quality of the image when zoomed gets very distorted.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
1 out of 5
1
Doesn't work
on July 14, 2023
Posted by: JA
Verified Purchase:Yes
Doesn't live stream or play back videos I only get thumbnails. Light works well.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, July 14, 2023
Hello there, we are very sorry to hear your Wyze Cam Floodlight Pro is running into some trouble, and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
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