Customer reviews from wyze.com
Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - Black
Average customer rating
4.4
(395 Reviews)
Rating breakdown 395 reviews
5 Stars
246
4 Stars
76
3 Stars
53
2 Stars
10
1 Star
10
92%of customers recommend this product.
(
292 out of
317)
Customer Reviews for Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - Black
Customer Rating
3
Good but its not 2k quality in all of the image
on July 14, 2023
Posted by: JPNES
from Los angeles, CA
Verified Purchase:Yes
Light is strong, clear image, but anything farther than 40 feet looks distorted and zooming in looks horrible. That 2k quality goes out the window beyond the 30-40 feet. I have to move the camera and aim it to the street just to get a better image, but at the cost of losing the view of the driveway. Not a good sacrifice. At night even with the ambient light on, the night vision in color is not good, very dark and again because the center of the camera is the driveway, the street has bad visibility. I would have to move the camera up and get the street in the middle of the screen to get a clearer image and of couse at the sacrifice of the driveway getting cut off. What's the point of having a 180 degree view if the quality of 2k drops to 480p in the outer parts of the image? Only perk is that i can at least see that something happen, lol but the color night vision goes out the window, or during the day the quality of the image when zoomed gets very distorted.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JA
Verified Purchase:Yes
Doesn't live stream or play back videos I only get thumbnails. Light works well.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, July 14, 2023
Hello there, we are very sorry to hear your Wyze Cam Floodlight Pro is running into some trouble, and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
3
Having the same problem I had with the first pro
on July 14, 2023
Posted by: Jerome
Verified Purchase:Yes
Having the same problem I had with the first one c
Written by a customer while visiting wyze.com
Posted by: Adam
Verified Purchase:Yes
The lights are very bright and the camera is incredibly clear. The only problem is it alerts to everything. Every insect flying even with the sensitivity setting at a 1 it still alerts to every insect.
Written by a customer while visiting wyze.com
Posted by: AS
from Central Jersey, NJ
Verified Purchase:Yes
Good overall, however, the detection algorithm is not accurate. During night time, it detects flies and other insects as person or vehicle. Also, the boundary does not seem to work. This sets off unnecessary notifications.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: The M
Verified Purchase:Yes
Picture gets very grainy once you zoom in. Was hoping the 2k resolution would help. Pretty sure this camera will still not have the clarity for a clear license plate picture, unless its literally 10 feet away. Nice field of view though. The app has too much marketing for the CAM + Subscription.
Written by a customer while visiting wyze.com
Posted by: NoahB
from Washington State
Verified Purchase:Yes
Installed along with two V3 pros after deep diving into the rabbit hole, researching everything available on the market and can say that I’m very happy with Wyze! Resolution was a big deciding factor for me and these don’t disappoint. Onboard AI was the second selling point and while Wyze does a really good job identifying what’s happening in front of the camera it’s not perfect and I get a lot of false notifications due to things like waving flags and shadows but I’m chalking it up to the state of AI technology in general and not the company. Looking forward to it getting better in the future as AI comes of age. Great cameras at a great price! Keep it up guys!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Cubbie
from oklahoma city, ok
Verified Purchase:Yes
Stopped working after 2 weeks!!! The Floodlight Pro was installed correctly, including caulking it. It is installed under the awning of the roof; so it is not in direct weather when it rains, etc. Now the lights only come on for a second when adjusting the ambient brightness and go off again. Ironically, I got an email asking me to review the floodlight right after it stopped working. Otherwise I probably would have given it 4 stars because I would have suggested that Wyze had included the USB port for an additional camera, like with the standard floodlight. By the way, I also have a standard floodlight in my back yard that gets more direct weather and it and the additional cam are working fine. I also would have suggested adding a zoom feature to the camera as it has an extremely wide view that is great but I don't need as much of it. Also, the bottom of the view,, which cannot be raised more, shows part of the roof of my bay window and the cam seems to focus more on that because my driveway, that should be the focus of the cam, is seriously darker than it should be. I will submit 2 photos. One shows what the cam was focusing on when it worked and one that shows the present with only light from my porch.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, July 12, 2023
Hello there! We are very sorry to hear you are running into this issue and would like to help. For further information, please take a look at this article:
https://support.wyze.com/hc/en-us/articles/15863149661083
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/15863149661083
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com