Customer reviews from wyze.com
Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - Black
Average customer rating
4.4
(401 Reviews)
Rating breakdown 401 reviews
5 Stars
250
4 Stars
78
3 Stars
53
2 Stars
10
1 Star
10
92%of customers recommend this product.
(
296 out of
321)
Customer Reviews for Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - Black
Posted by: Dean
Verified Purchase:Yes
Flood light pro is a great idea, but so far I have had a few problems.
The worst problem I have is that it goes offline regularly, like at least once a week. It is only 20 feet away from router and shows an excellent signal strength. Then to get it back online I have to reinstall a new device which throws out my settings.
I only had one instance when the camera didn’t sense a delivery person, but that may have been one of the times it dropped offline.
Also smart detection seems to be getting better at telling me what it detects. Without the smart detection I would not be able to use notifications due to so many false alerts.
Needs improvement but overall it is not bad.
The worst problem I have is that it goes offline regularly, like at least once a week. It is only 20 feet away from router and shows an excellent signal strength. Then to get it back online I have to reinstall a new device which throws out my settings.
I only had one instance when the camera didn’t sense a delivery person, but that may have been one of the times it dropped offline.
Also smart detection seems to be getting better at telling me what it detects. Without the smart detection I would not be able to use notifications due to so many false alerts.
Needs improvement but overall it is not bad.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Sean
from California
Verified Purchase:Yes
Images aren’t as bright and clear as I want it to be. Whenever connecting to the app it can be very slow. The live view pauses on occasions.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, July 26, 2023
Hello there, we are very sorry to hear your Wyze Cam Floodlight Pro is running into some trouble, and would like to look into this further.
If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Kens Tee
from New Jersay
Verified Purchase:Yes
We bought this to replace a no-name cheap flood cam, as we also began to replace our 'other-brand' doorbell and outdoor camera. It's really easy to use, and setup. As we are adding other wyze we find that we are missing some of the functionality that this camera/flood has.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: msterb
from Davenport iowa
Verified Purchase:Yes
works exactly as advertised. the field of view is the best feature and along with the clear picture, fast notifications ths camera is the best wyze i have owned
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Twinkle Toes
from Birch Bay Washington
Verified Purchase:Yes
I haven’t installed it yet, but it looks good. It’s smaller than I thought it would be which is better for where I’m putting it. Solid material and looks exactly as shown. Can review further after install.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: John
from merriam woods, mo
Verified Purchase:Yes
I wish you could move the camera through the app. Lights should be able to change colors (yellow light doesnt attract as many bugs.) easy install
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Jon
from Indiana
Verified Purchase:Yes
It seems to be a great improvement over the original, as with the original floodlight. I hope to see small tweaks with software to improve its ease of use.
Written by a customer while visiting wyze.com
Posted by: Tall Teacher
Verified Purchase:Yes
I bought the original floodlight & I was displeased. I tried the new Wyze products again after seeing the promotional video for the floodlight pro product. Much better quality & the light brightens my entire very large backyard.
Written by a customer while visiting wyze.com