Customer reviews from wyze.com
Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - Black
Average customer rating
4.4
(369 Reviews)
Rating breakdown 369 reviews
5 Stars
228
4 Stars
73
3 Stars
51
2 Stars
9
1 Star
8
92%of customers recommend this product.
(
272 out of
296)
Customer Reviews for Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - Black
Posted by: Guillermo
from Tampa florida
Verified Purchase:Yes
Is a good camera but having some issues with WiFi connectivity, no matter I close I was to my router it would not connect
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, April 2, 2024
Hi there, we are sorry to hear your Wyze Cam Floodlight Pro is running into some connectivity trouble. As a first step, please ensure that your Wyze app is fully up to date. For further troubleshooting steps, please take a look at this guide on our support site:
https://support.wyze.com/hc/en-us/articles/15862553747611
If you have any questions, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/15862553747611
If you have any questions, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Scott T G
from Athens
Verified Purchase:Yes
The horizontal mounting is ok , vertical is definitely preferable. The light and camera quality is fantastic!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bc
from Arlington, VA
Verified Purchase:Yes
easy to install - great panoramic view of entire property
Written by a customer while visiting wyze.com
Posted by: Bill G
from Plymouth, Mi
Verified Purchase:Yes
This floodlight/camera is outstanding. The camera clarity is great and the ability to set detection zones, floodlight light brightness, ambient lighting brightness & schedule is awesome. I would highly recommend this product.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: EJG
from NA
Verified Purchase:Yes
Powerful lights that provide a wide range of view with high quality video.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: mdl
Verified Purchase:Yes
Wow! Installation and setup could not have been easier. No more scanning the bar code or worrying about not connecting to only the 2.4 GHz wifi. The included hardware and excellent foam rubber gaskets on the included mounting plate are well designed and detailed. Motion detection is perfect. Great product. Super highly recommended.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Brian
from Washington state
Verified Purchase:Yes
Easy to install and setup, ready to adjust for location, and it operates as described. The light is bright, and the optional notification sound when the camera detects motion is a great feature. The wide angle lens is ideal for capturing everything along the side of a building when the camera is against that building.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Paul
Verified Purchase:Yes
I haven't installed it yet due to the cost of equipment rental to reach where it needs to be installed. My house is 4 stories straight up and down. The light I am replacing is about 30 ft off the ground.
Written by a customer while visiting wyze.com