Hi there, thank you for your feedback we’re really sorry to hear you’ve experienced repeated issues with the lens fogging on your Wyze Cam Floodlight Pro we understand how disappointing that must be especially after multiple replacements for troubleshooting please try ensuring the camera is installed with proper ventilation and not tightly enclosed as trapped moisture can cause fogging you can also check that all seals are intact and the device is firmly mounted to prevent water ingress and try wiping the lens gently with a dry microfiber cloth to remove any condensation buildup if the issue continues please reach out to our Wizards team through Wyze Support https://support.wyze.com/hc/en-us
so we can take a closer look and assist you further. Thank you!

We’re sorry to hear about the issues you’re experiencing with your Wyze Cam Floodlight Pro, and we appreciate you bringing this to our attention.

For the frequent disconnections, we recommend checking that your Wyze app is up to date, ensuring the camera is connected to a stable Wi-Fi network (2.4GHz or 5GHz), and confirming your router is within range. It’s also helpful to check for any available firmware updates in the app and make sure location permissions are properly enabled.

Regarding the skipped recordings, please verify that motion detection is turned on and sensitivity is adjusted appropriately. If you’re using a microSD card, make sure it is properly inserted, formatted, and functioning correctly. Also, confirm that the device is securely installed and receiving consistent power.

If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue.

We understand how important reliable performance is and appreciate your feedback as we work to improve your experience.