Customer reviews from wyze.com
Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - Black
Average customer rating
4.4
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
228
4 Stars
73
3 Stars
51
2 Stars
8
1 Star
8
92%of customers recommend this product.
(
272 out of
295)
Customer Reviews for Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - Black
Posted by: Bill
Verified Purchase:Yes
I have 2 of these now and I love them. You can adjust the lighting and camera angle and lights angle it really gives great coverage. Also the picture quality is great as well.
Written by a customer while visiting wyze.com
Posted by: Tpt
from St Louis Missouri
Verified Purchase:Yes
No complaints......................................
Written by a customer while visiting wyze.com
Posted by: Chull
Verified Purchase:Yes
Awesome camera, easy to mount and setup. Lights are bright and easily adjustable
Written by a customer while visiting wyze.com
Posted by: Uri
from NY
Verified Purchase:Yes
Pity that it does not have color night view, other than that, it is very good
Written by a customer while visiting wyze.com
Posted by: Billy D
from Hartford, CT
Verified Purchase:Yes
As the pro version is supposed to be better, i was. Happy with the extra light mounted to it. The night vision is great. The unit is almost too sensitive sometimes, but its AI, you get what you get at this price.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Sherri
from Wisconsin
Verified Purchase:Yes
I love love love this Floodlight Cam Pro. Its coverage are covers everything I need and has been working flawlessly. I will purchase another one as soon as I can. I have to Cam+ so having a backup to review when I travel is perfect.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jtok
from NJ
Verified Purchase:Yes
Low Quality images. Dark to the point where camera is not picking up persons in video at night.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Louisville, KY
Verified Purchase:Yes
I had high hopes for this Floodlight, and am generally pleased with 2K image quality, although the fisheye view renders detail at the peripheries poorly.
Other observations:
1. Even at the lowest brightness setting, the floodlight over illuminates subject matter, washing out facial details. Night Vision is much better at surveillance, but the purpose of a floodlight is to respond to motion with light.
2. I can't get the camera to record events with "Smart Detection Events" selected. I can get non-specific "Motion" to record as events, but that will not identify vehicles, people, pets, etc. I haven't had time to contact Wyze Support, and to be fair, I have a Wyze Cam V3 that has the same problem with recording "Smart Detection Events".
Other observations:
1. Even at the lowest brightness setting, the floodlight over illuminates subject matter, washing out facial details. Night Vision is much better at surveillance, but the purpose of a floodlight is to respond to motion with light.
2. I can't get the camera to record events with "Smart Detection Events" selected. I can get non-specific "Motion" to record as events, but that will not identify vehicles, people, pets, etc. I haven't had time to contact Wyze Support, and to be fair, I have a Wyze Cam V3 that has the same problem with recording "Smart Detection Events".
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCat, October 10, 2023
Hey there, we are so sorry to hear you are running into some trouble. We would love to receive further information from you on this, if you would not mind please submit an app log using the following steps:
-Please reproduce the issue, if possible.
-In the Wyze app, go to Account > Wyze Support > tap Submit a Log > select the affected device or service > select the relevant issue category.
-Enter any relevant details or associated support ticket request IDs in the Details section. You can also tap the + icon to add any relevant pictures or videos.
-Make sure the Send log files option is checked to ensure the logs are included.
-Tap Submit.
You may also reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Thank you for your feedback and have a great day!
-Please reproduce the issue, if possible.
-In the Wyze app, go to Account > Wyze Support > tap Submit a Log > select the affected device or service > select the relevant issue category.
-Enter any relevant details or associated support ticket request IDs in the Details section. You can also tap the + icon to add any relevant pictures or videos.
-Make sure the Send log files option is checked to ensure the logs are included.
-Tap Submit.
You may also reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com