Customer reviews from wyze.com
Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - Black
Average customer rating
4.4
(368 Reviews)
Rating breakdown 368 reviews
5 Stars
228
4 Stars
73
3 Stars
51
2 Stars
8
1 Star
8
92%of customers recommend this product.
(
272 out of
295)
Customer Reviews for Wyze - Floodlight Camera Pro, 3000 Lumen LEDs, 180 Wide View, 2k HD Outdoor Wi-Fi Floodlight Home Security Camera - Black
Posted by: JB
Verified Purchase:Yes
I've only had this about 2 weeks. The picture quality and field of view is great. The only issue I have had is I keep losing connection. Either timeout error 00, 5, or 10. I have had to power cycle it many times, sometimes it fixes it, sometimes it take a couple of hours. The app seems to be part of the issue since the live stream won't load so I restart the app and it comes up. Hope they fix these issues.
Response from wyze.comBy WyzeCat, August 18, 2023
Hi there, could you please send our team an app log so we may look into this further? Here are the instructions to send us your app log:
Please reproduce the issue, if possible.
In the Wyze app, go to Account > Wyze Support > tap Submit a Log > select the affected device or service > select the relevant issue category.
Enter any relevant details or associated support ticket request IDs in the Details section. You can also tap the + icon to add any relevant pictures or videos.
Make sure the Send log files option is checked to ensure the logs are included.
Tap Submit.
You can also submit a log through individual devices by tapping on the device, navigating to the device settings, and tapping Wyze Support > Submit a Log.
Thank you!
Please reproduce the issue, if possible.
In the Wyze app, go to Account > Wyze Support > tap Submit a Log > select the affected device or service > select the relevant issue category.
Enter any relevant details or associated support ticket request IDs in the Details section. You can also tap the + icon to add any relevant pictures or videos.
Make sure the Send log files option is checked to ensure the logs are included.
Tap Submit.
You can also submit a log through individual devices by tapping on the device, navigating to the device settings, and tapping Wyze Support > Submit a Log.
Thank you!
Written by a customer while visiting wyze.com
Posted by: John W .
from Greenville, TX
Verified Purchase:Yes
Nice clear color view of my driveway and front yard!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dylan S
from Tallahassee, Fl
Verified Purchase:Yes
This one works way better than the other floodlight cam. It is high quality and never really fails as where the other version would cut off randomly, not record sound, etc. Get this one. You won’t regret it!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: ELBUZO
from San Antonio
Verified Purchase:Yes
Easy installation as I was replacing a current floodlight. LEDs are bright enough to light the side of my home.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Kyle tx
Verified Purchase:Yes
Good vision quality
Voice , lights are super bright but can control intensity or turn them off as you desire.
Voice , lights are super bright but can control intensity or turn them off as you desire.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JasonM
from Ottawa CANADA
Verified Purchase:Yes
Easy to install, great material quality, fantastic picture quality. Absolutely no complaints. Could use a little more range of motion on the middle light.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Eddie G
from Palm Bay, FL
Verified Purchase:Yes
I love the floodlight. It works great I have in my back yard and I see everything I need too. The light is very bright as well.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Nancy L
Verified Purchase:Yes
I am completely satisfied with my purchase. Night vision is excellent. I love the flexibility of the lighting settings.
I would recommend this to a friend!
Written by a customer while visiting wyze.com