I bough this system a two months ago and the batteries are only lasting 10 days per charge. First I thought that I didn’t charge the first time correctly but a few days later I saw the low battery message. It’s a hassle to go up and down the ladder. Here’s the pic. One line less on the charge after 6 days. Art this rate I’ll recharge in 2 weeks.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, June 20, 2022
Please note that the camera's environment (high/medium/low activity) affects battery life. Thank you for being a Night Owl customer and for the feedback!
I am really happy with the cameras but the software for the system needs a serious upgrade. The operating system looks like it has come out of 1995. I would really like to see a major upgrade and update to the software. Other the other side the cameras are fantastic
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 26, 2022
Thank you for the feedback! We are so happy to hear the product is working well for you.
I don't often have/take the time for reviews but I believe this deserves a few minutes of my time. This is the second Night owl system I have purchased. Over all, the systems work very well, however, remote viewing in the app can be a pain due to buffering and failure to load cameras. This is likely due to slow internet speeds available on our end Although I do have some issues with my first system which has very fast internet. I installed this system in an aircraft hangar yesterday. (8 Cameras) the first camera I installed was 32 feet in the air. I mistakenly dropped the camera from about 34 feet onto concrete floor after bouncing off of a beam. I was 100% sure it was destroyed. I decided to go ahead with the set up and to my amazement, the camera survived that fall with NO visible damage AND connected and still worked perfectly! I have to admit this is a testament to the camera construction. The setup for the second system was surprisingly simple as it automatically connected to the app already installed on my phone and walked me through from there. That in itself was a real relief. I had to contact tech support for my first system last week and they were quick and responsive. Had my issue resolved in minutes. I have 5 large aircraft hangars and will likely purchase 3 more systems in the near future!
Response from nightowlsp.comBy Customer Support, Customer Support, May 2, 2022
We appreciate your feedback and the glowing review. Thank you for the continued business and for choosing Night Owl!