Purchased 2 extra wireless cameras to make a total of 5. Should be great, says 10 channel, right? It will only work 4 cameras. I'm sure it probably says that somewhere in the fine print, but why call it 10 channel if it will only do 4? Then, had a camera eating through battery life, even with 4 batteries in it (I had 2 extra from the extra camera that I ordered that it can't use, remember?). Ok, no big deal, swapped to the camera that I wasn't using, hopefully it is better. I like the system and the cameras, but why not just be open about what it is?
I was so excited when I read that I could pair my cameras up via bluetooth, without having to connect the system to a monitor! Then I had a problem with one camera showing my green plants as pink. #1 The instructions and website are not helpful and I finally had to use Chat. (My chat tech was great!) #2 It seems that the PC based system for my user dashboard is NOT functioning. #3 So, Unfortunately, I now have to drag a monitor to the room with the Wifi base, delete this camera from the system with access VIA A MONITOR, and then pair and add it again. Very disappointing and primitive for what was paid.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, May 30, 2023
The camera construction is seems cheaper & more fragile than my old cameras that I purchased from another company. One of the cameras drained the batteries from 100% down to 52% in less than 3 hours (BEFORE I mounted the camera). The mobile app won't let me add the cameras. The NVR won't let me adjust the recording settings.
I have old 2016 and 2019 wired Night Owl systems. The settings in the DVR are amazing when looking via a monitor. I can play, fast forward (16X), fast back (16x) , skip forward, and skip back. These new systems, there is only play and fast forward (8x). NO skip ahead. On my old system, when I have it on 16x, I can also manually jump head with a mouse to any point in the timeline and it stays on 16x. This one, the no skip ahead is annoying but when I have it on 8x and manually try to jump ahead with the mouse, it turns off the 8x so if your looking for something, your continuously having to click the fast button over and over and over....cameras are a step up from my 720p cameras but the NVR is back in the 90s. If you didn't know the old system, you wouldn't know what your missing with the new system. I think I'll buy new wired cameras and use the old DVRs.
After looking at different brands, they all needed electricity to operate. The price to do that was astronomically high. Out of my price range. After looking online and finding your product I ordered 4 of your wireless cameras. I plan on ordering additional cameras in the future.
I’m so disappointed in this system. I haven’t had this product for a month yet and have consistently had problems with it not recording, keeping charged, trash app, etc… not worth the price.
My aunt has the same system and it works great for her, other than her charging issues. I guess it’s literally luck of the draw.