Customer reviews from nightowlsp.com
Night Owl - 2 Camera Indoor AC Powered Plug-In Wireless 1080p Security Cameras with 2-Way Audio - White
Average customer rating
4.4
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
89
4 Stars
20
3 Stars
9
2 Stars
3
1 Star
6
91%of customers recommend this product.
(
108 out of
119)
Customer Reviews for Night Owl - 2 Camera Indoor AC Powered Plug-In Wireless 1080p Security Cameras with 2-Way Audio - White
Posted by: Jfoun4007
from Atlantic beach fl
Gender:Male
Verified Purchase:Yes
Great system, like the wireless feature. Only con is the 2 second delay on the live feeds. Other than that good system.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Butch1960
from Goshen, OH
Gender:Male
Verified Purchase:Yes
We bought this to install while we were on vacation for 2 weeks. Even though they are just temporarily set up we can see what is going on at home when we are 1700 miles away. Can't wait to set cameras permanently and learn more about the features of Night Owl.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, September 23, 2021
Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.
Written by a customer while visiting nightowlsp.com
Customer Rating
2
Back NVR featurs
on April 4, 2023
Posted by: Char MN
from Richfield, MN
I have old 2016 and 2019 wired Night Owl systems. The settings in the DVR are amazing when looking via a monitor. I can play, fast forward (16X), fast back (16x) , skip forward, and skip back. These new systems, there is only play and fast forward (8x). NO skip ahead. On my old system, when I have it on 16x, I can also manually jump head with a mouse to any point in the timeline and it stays on 16x. This one, the no skip ahead is annoying but when I have it on 8x and manually try to jump ahead with the mouse, it turns off the 8x so if your looking for something, your continuously having to click the fast button over and over and over....cameras are a step up from my 720p cameras but the NVR is back in the 90s. If you didn't know the old system, you wouldn't know what your missing with the new system. I think I'll buy new wired cameras and use the old DVRs.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
3
Had trouble with the NVR.Cameras work well.
on September 27, 2023
Posted by: smilen4u271
from Ohio
Gender:Male
Verified Purchase:Yes
The first NVR that I received with my WNIP2 system would not get to the startup page and had to return it. The warranty replacement NVR made it to the Startup Wizard and was now able to complete the NVR and camera setup. At first the mouse was working but the menu on the monitor didn't seem to be working. I did a factory reset to see if the menu would start working but the mouse stopped working. I then used a different mouse and it worked and the menu worked. After I plugged the Night Owl mouse into the my computer, it seemed to reset and was able to now work with the Night Owl System.
I still have one problem, when I go to the computer Protect CMS App I get this:
Says the NVR is OFFLINE, when it seems to be working monitor and the phone.
I’ve tried all of this but nothing works!
NOTE: If you are experiencing this status, please perform the following steps:
1. Plug an Ethernet cable from your router (network) to your Night Owl recorder.
2. Wait until a system prompt appears stating “Internet Detected.”
3. Click “Login.”
4. Enter your local admin password.
5. Click “Login” again.
6. On the Night Owl Protect App icon page, click “I already have an account.”
7. Enter your Night Owl Protect login credentials.
8. Logout of the Night Owl Protect CMS and log back in.
9. Your Night Owl device should now be showing an Online status.
I still have one problem, when I go to the computer Protect CMS App I get this:
Says the NVR is OFFLINE, when it seems to be working monitor and the phone.
I’ve tried all of this but nothing works!
NOTE: If you are experiencing this status, please perform the following steps:
1. Plug an Ethernet cable from your router (network) to your Night Owl recorder.
2. Wait until a system prompt appears stating “Internet Detected.”
3. Click “Login.”
4. Enter your local admin password.
5. Click “Login” again.
6. On the Night Owl Protect App icon page, click “I already have an account.”
7. Enter your Night Owl Protect login credentials.
8. Logout of the Night Owl Protect CMS and log back in.
9. Your Night Owl device should now be showing an Online status.
I would recommend this to a friend!
Response from nightowlsp.comBy Support, Night Owl SP Digital Team, September 29, 2023
Thank you for the feedback and sorry to hear of the issue you are having. We welcome the chance to support you and ensure your system works as promised. At your convenience we'd welcome a call to our Technical support team via 1-866-390-1303. You can also use the chat 'Help' feature located in the bottom right corner of all site pages.
We look forward to getting this fixed for you.
We look forward to getting this fixed for you.
Written by a customer while visiting nightowlsp.com
Posted by: Dick al
from Florida
Gender:Male
Verified Purchase:Yes
I would like to return this system.
I am disappointed that it will not let me make the adjustments that it said I can. Even thought it took my security password.
This is the 4th or 3rdrd system I have had and would like to go back to a hard wired system. I have always like my night owl system in the past, but this one I am disappointed in. I have just received it a week ago and would like to return it for a hard wired one.
I am disappointed that it will not let me make the adjustments that it said I can. Even thought it took my security password.
This is the 4th or 3rdrd system I have had and would like to go back to a hard wired system. I have always like my night owl system in the past, but this one I am disappointed in. I have just received it a week ago and would like to return it for a hard wired one.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Poor Quality
on December 20, 2023
Posted by: Ken0107
Purchased in November 2022 and have had nothing but connectivity and poor performance for 13 months. Cameras rarely stay connected even 1 room away let alone the other side of the house. The app is super unreliable and often unusuable.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: dolly
from kansas city
Gender:Male
Verified Purchase:Yes
cameras do fine except four out of six drop out at night. would not recommend until problem solved.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Amazing cameras.
on November 12, 2020
Posted by: Leshia
from Louisiana
[This review was collected as part of a promotion.] Great high quality cameras. Battery life is great. I have 2 batteries in each camera and battery life is at 80%. I love that it has the receiver you can hook up to your tv or a computer monitor. Very clear. I really like that the cameras are wireless. So you don't have to worry about tons of wires. It takes a few hours to fully charge.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com