Customer reviews from nightowlsp.com
Night Owl - 2 Camera Indoor AC Powered Plug-In Wireless 1080p Security Cameras with 2-Way Audio - White
Average customer rating
4.4
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
91
4 Stars
20
3 Stars
9
2 Stars
4
1 Star
9
89%of customers recommend this product.
(
110 out of
124)
Customer Reviews for Night Owl - 2 Camera Indoor AC Powered Plug-In Wireless 1080p Security Cameras with 2-Way Audio - White
Posted by: skip in maine
from saint albans maine
Gender:Male
Verified Purchase:Yes
Im not great with electronics. This is simple simple simple. I plugged it in, hung them up and was done inside of 20mins. Going to take some fine tuning, but, not much.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: dolly
from kansas city
Gender:Male
Verified Purchase:Yes
cameras do fine except four out of six drop out at night. would not recommend until problem solved.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Poor Quality
on December 20, 2023
Posted by: Ken0107
Purchased in November 2022 and have had nothing but connectivity and poor performance for 13 months. Cameras rarely stay connected even 1 room away let alone the other side of the house. The app is super unreliable and often unusuable.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: Dick al
from Florida
Gender:Male
Verified Purchase:Yes
I would like to return this system.
I am disappointed that it will not let me make the adjustments that it said I can. Even thought it took my security password.
This is the 4th or 3rdrd system I have had and would like to go back to a hard wired system. I have always like my night owl system in the past, but this one I am disappointed in. I have just received it a week ago and would like to return it for a hard wired one.
I am disappointed that it will not let me make the adjustments that it said I can. Even thought it took my security password.
This is the 4th or 3rdrd system I have had and would like to go back to a hard wired system. I have always like my night owl system in the past, but this one I am disappointed in. I have just received it a week ago and would like to return it for a hard wired one.
Written by a customer while visiting nightowlsp.com
Posted by: skip in maine
from saint albans maine
Gender:Male
Verified Purchase:Yes
Product easy to install. Set up was simple. Clarity is top notch. Over all very very happy with system. One minor issue, they go off non stop at first. This took a fair amount of time getting the settings right. Only other thing I would ask for is a way to shut them down for the work day easy. Meaning unlock, open app, disarm. at night the reverse
Written by a customer while visiting nightowlsp.com
Posted by: trecou
from Tulsa, OK
Gender:Male
Verified Purchase:Yes
I bought this roughly a month ago and so afar I have been very happy with the system. It has been easy to set up and get the cameras working. I do not have them all up yet but am working through them as I get the power run for each one.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
I had night owl for over 8 years camera system
on September 29, 2023
Posted by: Antina Billups
from Mississippi
Gender:Female
Verified Purchase:Yes
Night owls is very great camera system I had a night owl camera for 8 years it’s still working but am finna upgrade to wireless camera system I love night very clears pictures
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
3
Had trouble with the NVR.Cameras work well.
on September 27, 2023
Posted by: smilen4u271
from Ohio
Gender:Male
Verified Purchase:Yes
The first NVR that I received with my WNIP2 system would not get to the startup page and had to return it. The warranty replacement NVR made it to the Startup Wizard and was now able to complete the NVR and camera setup. At first the mouse was working but the menu on the monitor didn't seem to be working. I did a factory reset to see if the menu would start working but the mouse stopped working. I then used a different mouse and it worked and the menu worked. After I plugged the Night Owl mouse into the my computer, it seemed to reset and was able to now work with the Night Owl System.
I still have one problem, when I go to the computer Protect CMS App I get this:
Says the NVR is OFFLINE, when it seems to be working monitor and the phone.
I’ve tried all of this but nothing works!
NOTE: If you are experiencing this status, please perform the following steps:
1. Plug an Ethernet cable from your router (network) to your Night Owl recorder.
2. Wait until a system prompt appears stating “Internet Detected.”
3. Click “Login.”
4. Enter your local admin password.
5. Click “Login” again.
6. On the Night Owl Protect App icon page, click “I already have an account.”
7. Enter your Night Owl Protect login credentials.
8. Logout of the Night Owl Protect CMS and log back in.
9. Your Night Owl device should now be showing an Online status.
I still have one problem, when I go to the computer Protect CMS App I get this:
Says the NVR is OFFLINE, when it seems to be working monitor and the phone.
I’ve tried all of this but nothing works!
NOTE: If you are experiencing this status, please perform the following steps:
1. Plug an Ethernet cable from your router (network) to your Night Owl recorder.
2. Wait until a system prompt appears stating “Internet Detected.”
3. Click “Login.”
4. Enter your local admin password.
5. Click “Login” again.
6. On the Night Owl Protect App icon page, click “I already have an account.”
7. Enter your Night Owl Protect login credentials.
8. Logout of the Night Owl Protect CMS and log back in.
9. Your Night Owl device should now be showing an Online status.
I would recommend this to a friend!
Response from nightowlsp.comBy Support, Night Owl SP Digital Team, September 29, 2023
Thank you for the feedback and sorry to hear of the issue you are having. We welcome the chance to support you and ensure your system works as promised. At your convenience we'd welcome a call to our Technical support team via 1-866-390-1303. You can also use the chat 'Help' feature located in the bottom right corner of all site pages.
We look forward to getting this fixed for you.
We look forward to getting this fixed for you.
Written by a customer while visiting nightowlsp.com