Customer reviews from nightowlsp.com
Night Owl - 2 Camera Indoor AC Powered Plug-In Wireless 1080p Security Cameras with 2-Way Audio - White
Average customer rating
4.3
(134 Reviews)
Rating breakdown 134 reviews
5 Stars
91
4 Stars
20
3 Stars
9
2 Stars
4
1 Star
10
88%of customers recommend this product.
(
110 out of
125)
Customer Reviews for Night Owl - 2 Camera Indoor AC Powered Plug-In Wireless 1080p Security Cameras with 2-Way Audio - White
Posted by: NMEMT
from NM
Gender:Male
Verified Purchase:Yes
I bought this 10 Channel 4K NVR and 6 Wi-Fi Cameras a few weeks ago. I also bought and add-on doorbell (WM-2DBWNPM). I am disappointed that the doorbell will not connect to the NVR as stated online. Overall, the system works as it should. Very nice clear picture.
Response from nightowlsp.comBy Customer Support, Customer Support, March 10, 2022
That doorbell is compatible with your system. Please refer to your product manual at the link below. There is a section for Adding new devices to your recorder which details the steps. If you have further questions, just use our Live Chat feature on the support site. Thank you for choosing Night Owl!
https://support.nightowlsp.com/hc/en-us/articles/1260802076869-BTWN8-Series
https://support.nightowlsp.com/hc/en-us/articles/1260802076869-BTWN8-Series
Written by a customer while visiting nightowlsp.com
Posted by: Montana172
from Santo Domingo
Gender:Male
Verified Purchase:Yes
Bought this a month ago and am so pleased with all the features I’m in the us have installed this over seas at my summer house and it’s perfect !
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, March 30, 2022
Thank you for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: rdillyd
from Michigan
Gender:Male
Verified Purchase:Yes
Great wire free system! Gives alerts upon major movement. Great clarity!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, April 6, 2022
Thank you so much for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: Tin Man
from Roanoke VA
Gender:Male
Verified Purchase:Yes
I have already set up the cameras to the system. Plus 2 more I added on. It is working fine. I am in the process to replace the old 4 camera system with this new 10 Camera capable system.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
My Florida cameras
on April 22, 2022
Posted by: sparkler
from Arcadia FL
Gender:Male
This is the 2nd set of cameras be bought and this set up is at our Florida home and it works GREAT we really like the how easy it is the just grab your phone and look everything over in livee time in just seconds. Very pleased.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, April 25, 2022
Thank you for being a Night Owl customer!
Written by a customer while visiting nightowlsp.com
Customer Rating
2
Bad battery charge
on April 22, 2022
Posted by: Ruben24
from New Mexico
Gender:Male
Bought is a week ago and camera batteries dies in a couple of days. One of the camera batteries only last like 24 hours
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, Customer Support, April 25, 2022
We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.
Written by a customer while visiting nightowlsp.com
Posted by: Tennispro
from Alabama
Gender:Male
Verified Purchase:Yes
I thought this system and was told the system would be able to send text to Phone when someone is at the camera un less I have missed it it does not . So if it does not I’m not very happy with the system most other security camera systems do
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, Customer Support, May 2, 2022
Good afternoon. The system does not send "text messages". Rather it can be set to send push notification alerts to your iOS or Android smart device when motion is detected. The alert shows up on your phone and you can click on it to be directed to the app. So... it's similar to a text, but they are push notifications. These can be easily enabled within the app in the settings menu. Thank you for choosing Night Owl.
Written by a customer while visiting nightowlsp.com
Posted by: JoeK
from TEXAS
Gender:Male
Verified Purchase:Yes
I don't often have/take the time for reviews but I believe this deserves a few minutes of my time.
This is the second Night owl system I have purchased. Over all, the systems work very well, however, remote viewing in the app can be a pain due to buffering and failure to load cameras. This is likely due to slow internet speeds available on our end Although I do have some issues with my first system which has very fast internet.
I installed this system in an aircraft hangar yesterday. (8 Cameras) the first camera I installed was 32 feet in the air. I mistakenly dropped the camera from about 34 feet onto concrete floor after bouncing off of a beam. I was 100% sure it was destroyed. I decided to go ahead with the set up and to my amazement, the camera survived that fall with NO visible damage AND connected and still worked perfectly! I have to admit this is a testament to the camera construction.
The setup for the second system was surprisingly simple as it automatically connected to the app already installed on my phone and walked me through from there. That in itself was a real relief.
I had to contact tech support for my first system last week and they were quick and responsive. Had my issue resolved in minutes.
I have 5 large aircraft hangars and will likely purchase 3 more systems in the near future!
This is the second Night owl system I have purchased. Over all, the systems work very well, however, remote viewing in the app can be a pain due to buffering and failure to load cameras. This is likely due to slow internet speeds available on our end Although I do have some issues with my first system which has very fast internet.
I installed this system in an aircraft hangar yesterday. (8 Cameras) the first camera I installed was 32 feet in the air. I mistakenly dropped the camera from about 34 feet onto concrete floor after bouncing off of a beam. I was 100% sure it was destroyed. I decided to go ahead with the set up and to my amazement, the camera survived that fall with NO visible damage AND connected and still worked perfectly! I have to admit this is a testament to the camera construction.
The setup for the second system was surprisingly simple as it automatically connected to the app already installed on my phone and walked me through from there. That in itself was a real relief.
I had to contact tech support for my first system last week and they were quick and responsive. Had my issue resolved in minutes.
I have 5 large aircraft hangars and will likely purchase 3 more systems in the near future!
Response from nightowlsp.comBy Customer Support, Customer Support, May 2, 2022
We appreciate your feedback and the glowing review. Thank you for the continued business and for choosing Night Owl!
Written by a customer while visiting nightowlsp.com