Customer reviews from nightowlsp.com
Night Owl - 2 Camera Indoor AC Powered Plug-In Wireless 1080p Security Cameras with 2-Way Audio - White
Average customer rating
4.4
(127 Reviews)
Rating breakdown 127 reviews
5 Stars
89
4 Stars
20
3 Stars
9
2 Stars
3
1 Star
6
91%of customers recommend this product.
(
108 out of
119)
Customer Reviews for Night Owl - 2 Camera Indoor AC Powered Plug-In Wireless 1080p Security Cameras with 2-Way Audio - White
Customer Rating
5
My Florida cameras
on April 22, 2022
Posted by: sparkler
from Arcadia FL
Gender:Male
This is the 2nd set of cameras be bought and this set up is at our Florida home and it works GREAT we really like the how easy it is the just grab your phone and look everything over in livee time in just seconds. Very pleased.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, April 25, 2022
Thank you for being a Night Owl customer!
Written by a customer while visiting nightowlsp.com
Customer Rating
2
Bad battery charge
on April 22, 2022
Posted by: Ruben24
from New Mexico
Gender:Male
Bought is a week ago and camera batteries dies in a couple of days. One of the camera batteries only last like 24 hours
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, Customer Support, April 25, 2022
We are sorry to hear you are experiencing an issue with your Night Owl product. Unfortunately, the issue you are having requires troubleshooting by our technical support team. We do provide easy to access troubleshooting material on your products support page at https://support.nightowlsp.com/hc/en-us. If you need additional assistance, simply use the Contact Us link to reach our technical support team. Please ensure your device is running the latest software version to access phone support. We thank you for choosing Night Owl.
Written by a customer while visiting nightowlsp.com
Posted by: Tennispro
from Alabama
Gender:Male
Verified Purchase:Yes
I thought this system and was told the system would be able to send text to Phone when someone is at the camera un less I have missed it it does not . So if it does not I’m not very happy with the system most other security camera systems do
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, Customer Support, May 2, 2022
Good afternoon. The system does not send "text messages". Rather it can be set to send push notification alerts to your iOS or Android smart device when motion is detected. The alert shows up on your phone and you can click on it to be directed to the app. So... it's similar to a text, but they are push notifications. These can be easily enabled within the app in the settings menu. Thank you for choosing Night Owl.
Written by a customer while visiting nightowlsp.com
Posted by: JoeK
from TEXAS
Gender:Male
Verified Purchase:Yes
I don't often have/take the time for reviews but I believe this deserves a few minutes of my time.
This is the second Night owl system I have purchased. Over all, the systems work very well, however, remote viewing in the app can be a pain due to buffering and failure to load cameras. This is likely due to slow internet speeds available on our end Although I do have some issues with my first system which has very fast internet.
I installed this system in an aircraft hangar yesterday. (8 Cameras) the first camera I installed was 32 feet in the air. I mistakenly dropped the camera from about 34 feet onto concrete floor after bouncing off of a beam. I was 100% sure it was destroyed. I decided to go ahead with the set up and to my amazement, the camera survived that fall with NO visible damage AND connected and still worked perfectly! I have to admit this is a testament to the camera construction.
The setup for the second system was surprisingly simple as it automatically connected to the app already installed on my phone and walked me through from there. That in itself was a real relief.
I had to contact tech support for my first system last week and they were quick and responsive. Had my issue resolved in minutes.
I have 5 large aircraft hangars and will likely purchase 3 more systems in the near future!
This is the second Night owl system I have purchased. Over all, the systems work very well, however, remote viewing in the app can be a pain due to buffering and failure to load cameras. This is likely due to slow internet speeds available on our end Although I do have some issues with my first system which has very fast internet.
I installed this system in an aircraft hangar yesterday. (8 Cameras) the first camera I installed was 32 feet in the air. I mistakenly dropped the camera from about 34 feet onto concrete floor after bouncing off of a beam. I was 100% sure it was destroyed. I decided to go ahead with the set up and to my amazement, the camera survived that fall with NO visible damage AND connected and still worked perfectly! I have to admit this is a testament to the camera construction.
The setup for the second system was surprisingly simple as it automatically connected to the app already installed on my phone and walked me through from there. That in itself was a real relief.
I had to contact tech support for my first system last week and they were quick and responsive. Had my issue resolved in minutes.
I have 5 large aircraft hangars and will likely purchase 3 more systems in the near future!
Response from nightowlsp.comBy Customer Support, Customer Support, May 2, 2022
We appreciate your feedback and the glowing review. Thank you for the continued business and for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: RozP
from Northwest, IN
Gender:Male
Verified Purchase:Yes
This is the 4k wireless upgrade from the 1080p version. So far it is working great! If it lasts 5 years like the previous one I will be happy!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 7, 2022
Thank you for the feedback! We are so happy to hear the product is working well for you.
Written by a customer while visiting nightowlsp.com
Posted by: Janscats
from California
Gender:Male
Verified Purchase:Yes
Super easy installation. All cameras working. Video and recordings are excellent quality. No monthly service charge makes it a great value.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 9, 2022
We are so happy to hear the product is meeting your expectations and performing well. Thank you for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Posted by: StEvE FoCo
from Fort Collins
Gender:Male
Verified Purchase:Yes
Easy setup, powerful features such as monitoring over the internet. My system was pure "plug & play". I highly recommend this product.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 12, 2022
We are so glad you are happy! Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: Shipwreck
from Alaska
Gender:Male
Verified Purchase:Yes
I am really happy with the cameras but the software for the system needs a serious upgrade. The operating system looks like it has come out of 1995. I would really like to see a major upgrade and update to the software. Other the other side the cameras are fantastic
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 26, 2022
Thank you for the feedback! We are so happy to hear the product is working well for you.
Written by a customer while visiting nightowlsp.com