Customer Reviews for Whirlpool - 24 inch Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, Flush Installation, 44 dBA - White
Customer Rating
3
Racks not as good as the older 4000 model.
on October 30, 2025
Posted by: Pete
from Gurnee, Illinoias
[This review was collected as part of a promotion.] We bought this dishwasher to replace a 15 year old model 4000 Whirlpool. We had to replace our old one because the door latch assembly broke and the replacement parts were not available. This new model is more quiet and perhaps more water efficient. HOWEvER... the racks in this new model are not well designed for large shallow bowls. The old model had pegs the right size to hole a shallow bowl upright, so you could load several to be washed at the same time. This new model has pegs that are too far apart, so the bowls lean over, almost flat and block each other. The could be put on the second rack face down, but only about three would fit..... and there would be no place for cups. The drying is not as efficient and the older unit, and if you forget to "turn off" the Door dry option, (that unlocks the door and opens it a bit at the end of a cycle), your dishes and the inside of the dishwasher will be wet. (even with Jet Dry added). Overall, the unit is quiet and efficient, but will not allow the same number of dishes, (mainly shallow bowls), to be loaded as the older unit.
[This review was collected as part of a promotion.] I recently purchased a new dishwasher with 3rd rack. I love this feature and am thoroughly enjoying the new dishwasher.
[This review was collected as part of a promotion.] We purchased the dishwasher recently and are very pleased with the product. It is easy to operate, cleans very well and is whisper quiet.
I changed all my stainless Whirlpool appliances to white. I wish I had my old dishwasher back. This one has open door dry. The following morning, I still have to towel dry my dishes. It is quiet and I like the clean looks of it but hate that it just doesn't dry properly.
Response from whirlpool.comBy Branded Team, Consumer Care, October 22, 2025
Hello Nancy! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your model, serial number, and phone number and your address. Please include case/review ID #825357 in the subject line. Thank you! -Max
[This review was collected as part of a promotion.] This dishwasher is one of replacement items recommended by my home warranty company, American Home Shield. This dishwasher has the closest features to my old Asko dishwasher. By the time of this review, we have been using this dishwasher only for a over a week, for about 3 cycles. It is working great. The inside is a little smaller than my previous Asko dishwasher, but it has 3rd rack that I can use for my utensils.
[This review was collected as part of a promotion.] I was not able to purchase the full size washer I wanted to ordered this model. It does not have the same stacking capacity as my original washer the same size. As a second choice it is workable. Cleans well but doesn't dry as well as previous appliance - disappointing. It cleans and works and I must say it is extremely quiet. Ok for a second choice.
[This review was collected as part of a promotion.] Works well considering a very small sample. More complete info on the quick start document is recommended.