Customer reviews from whirlpool.com
Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Stainless Steel
Average customer rating
4.1
(197 Reviews)
Rating breakdown 197 reviews
5 Stars
88
4 Stars
68
3 Stars
27
2 Stars
8
1 Star
6
87%of customers recommend this product.
(
92 out of
106)
Customer Reviews for Whirlpool - 22 cu. ft. French Door Refrigerator with Humidity-Controlled Crispers - Stainless Steel
Customer Rating
5
Lots of room
on January 23, 2024
Posted by: LinJo
[This review was collected as part of a promotion.] We bought this a few weeks ago and so far I love it. Our other one was a side by side with not much room, this one is spacious.
Written by a customer while visiting whirlpool.com
Customer Rating
4
roomy
on March 10, 2024
Posted by: ballball51
[This review was collected as part of a promotion.] We needed a new refrigerator and my husband and daughter picked this one. The biggest draw was the freezer and pull out drawer, able to see everything at a glance. Refrig portion so much room to store things
Written by a customer while visiting whirlpool.com
Customer Rating
4
Hard to close crisper drawers
on April 25, 2024
Posted by: Stephen S.
from Syracuse, New York
[This review was collected as part of a promotion.] Very nice refrigerator. The only issue I have is that the two pull out crisper drawers are very difficult to close and do not close all the way without forcing them. Sometimes they get caught up on the fruit/vegetable selector tab.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Problems
on April 29, 2024
Posted by: Issues
from Green baywisconsin
[This review was collected as part of a promotion.] Store delivered floor model as there was a wait for one in stock. My mistake agreeing to that.
Door and freezer drawer front need to be replaced due to noticeable dings. Shelves scratch easily.
There are other scuff marks inside making it feel used. The vegetable drawers jerk not slide. Ice maker so loud had to install a mat to buff noise when cubes fall into bin. Bar on ice maker drops so low you cannot open freezer drawer.
The plastic arch above water dispenser falls off. The large frig doors are uneven. This is just in the first month. Its a
Big investment to have these multiple issues. Would like to return it. Would not buy again.
Door and freezer drawer front need to be replaced due to noticeable dings. Shelves scratch easily.
There are other scuff marks inside making it feel used. The vegetable drawers jerk not slide. Ice maker so loud had to install a mat to buff noise when cubes fall into bin. Bar on ice maker drops so low you cannot open freezer drawer.
The plastic arch above water dispenser falls off. The large frig doors are uneven. This is just in the first month. Its a
Big investment to have these multiple issues. Would like to return it. Would not buy again.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not a winner for us
on May 14, 2024
Posted by: Jani
from Naples Fl
[This review was collected as part of a promotion.] Very disappointed in this refrigerator. Doors do not line up. After a total of 4 visits to get it installed and working . Doors are still off. Paid alot for this fridge because we only had so much room to put it. We just moved from Ilinois to Florida and had the same model fridge up north and this new one lacks the quality that we are used to.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 15, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 536326.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 536326.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
2
Poor craftsmanship
on May 16, 2024
Posted by: Beanmom
[This review was collected as part of a promotion.] The fridge itself is very pretty and I love the interior. However, the craftsmanship is poor. There are pieces of foam that are protruding from different spots of the refrigerator and there are pieces of sharp plastic that were left over during molding or manufacturing. I ended up getting scratched while loading the freezer. The door is a little lower on the right. Whirlpool sent out of tech, and the door is not adjustable as shown in the user manual. The only option is to completely replace the fridge. For the cost of this fridge, you would at least expect the doors to be straight.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 22, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 537701.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
on May 23, 2024
Posted by: Cindy
from Bucyrus, Ohio
[This review was collected as part of a promotion.] I bout the refrigerator 2 months ago, and it was delivered 1 month ago. Soon after, it started make a noise similar to that of a helicopter when it kicked on. I spent one of my days off awaiting the visit of a repairman, thinking it would be fixed. Instead, my wasted day turned into a 5 minute visit from the repairman who promised a return (another wasted day) after the part was ordered and delivered to complete the fix. It is incredibly disappointing and frustrating to spend that much money on something new and have this much trouble. I would expect this trouble out of a cheaper brand or older model, but had a higher expectation from Whirlpool. I guess I was wrong!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 23, 2024
Hello,
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 540637.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 540637.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
A Beauty!
on June 4, 2024
Posted by: MJCB
[This review was collected as part of a promotion.] Beautiful addition to my kitchen! I do worry about the plastic sides on the drawers but otherwise it is very convenient and well designed,
Written by a customer while visiting whirlpool.com