Customer reviews from nightowlsp.com
Night Owl - 10 Channel 6 Camera Indoor/Outdoor Wireless 4K 1TB NVR Security System with 2-Way Audio - Black/White
Average customer rating
3.6
(16 Reviews)
Rating breakdown 16 reviews
5 Stars
8
4 Stars
1
3 Stars
3
2 Stars
0
1 Star
4
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Night Owl - 10 Channel 6 Camera Indoor/Outdoor Wireless 4K 1TB NVR Security System with 2-Way Audio - Black/White
Posted by: Anne1959
from South Florida
Gender:Female
Verified Purchase:Yes
I was so excited when I read that I could pair my cameras up via bluetooth, without having to connect the system to a monitor! Then I had a problem with one camera showing my green plants as pink. #1 The instructions and website are not helpful and I finally had to use Chat. (My chat tech was great!) #2 It seems that the PC based system for my user dashboard is NOT functioning. #3 So, Unfortunately, I now have to drag a monitor to the room with the Wifi base, delete this camera from the system with access VIA A MONITOR, and then pair and add it again. Very disappointing and primitive for what was paid.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, May 30, 2023
Thank you for the feedback.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Expensive, poor quality
on January 16, 2024
Posted by: Disappointed of night owl
from Wi
Gender:Male
I bought this less than a month ago my purpose was to use it off line (without out Internet) with the Bluetooth unlock option and everything was fine till now , phone can't be connected too the Bluetooth NVR I have tried different phones and now is useless with out Internet can't unlock the device ,I can watch live but can't login to replay video or settings,NVR can't be reset without Internet because has no reset button not even to turn of the device,sad
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Better than nothing when it works!
on September 20, 2022
Posted by: Britt08
from Texas
Gender:Female
I’m so disappointed in this system. I haven’t had this product for a month yet and have consistently had problems with it not recording, keeping charged, trash app, etc… not worth the price.
My aunt has the same system and it works great for her, other than her charging issues. I guess it’s literally luck of the draw.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: NMEMT
from NM
Gender:Male
Verified Purchase:Yes
I bought this 10 Channel 4K NVR and 6 Wi-Fi Cameras a few weeks ago. I also bought and add-on doorbell (WM-2DBWNPM). I am disappointed that the doorbell will not connect to the NVR as stated online. Overall, the system works as it should. Very nice clear picture.
Response from nightowlsp.comBy Customer Support, Customer Support, March 10, 2022
That doorbell is compatible with your system. Please refer to your product manual at the link below. There is a section for Adding new devices to your recorder which details the steps. If you have further questions, just use our Live Chat feature on the support site. Thank you for choosing Night Owl!
https://support.nightowlsp.com/hc/en-us/articles/1260802076869-BTWN8-Series
https://support.nightowlsp.com/hc/en-us/articles/1260802076869-BTWN8-Series
Written by a customer while visiting nightowlsp.com
Customer Rating
5
My Florida cameras
on April 22, 2022
Posted by: sparkler
from Arcadia FL
Gender:Male
This is the 2nd set of cameras be bought and this set up is at our Florida home and it works GREAT we really like the how easy it is the just grab your phone and look everything over in livee time in just seconds. Very pleased.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, April 25, 2022
Thank you for being a Night Owl customer!
Written by a customer while visiting nightowlsp.com
Posted by: RozP
from Northwest, IN
Gender:Male
Verified Purchase:Yes
This is the 4k wireless upgrade from the 1080p version. So far it is working great! If it lasts 5 years like the previous one I will be happy!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 7, 2022
Thank you for the feedback! We are so happy to hear the product is working well for you.
Written by a customer while visiting nightowlsp.com
Posted by: StEvE FoCo
from Fort Collins
Gender:Male
Verified Purchase:Yes
Easy setup, powerful features such as monitoring over the internet. My system was pure "plug & play". I highly recommend this product.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 12, 2022
We are so glad you are happy! Thank you for being a Night Owl customer and for the feedback!
Written by a customer while visiting nightowlsp.com
Posted by: Pokey
from Coral Springs Florida
Gender:Male
Verified Purchase:Yes
I bought this a month ago and want to return it and get a battery powered system. It is still in the box it came in .
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, June 15, 2022
Thank you for the feedback!
Written by a customer while visiting nightowlsp.com