Customer reviews from nightowlsp.com
Night Owl - 24 Channel 9 Dome Camera Indoor/Outdoor Wired IP 4K 4TB NVR Security System with 2-way Audio - Black/White
Average customer rating
4.6
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
99
4 Stars
25
3 Stars
3
2 Stars
2
1 Star
4
93%of customers recommend this product.
(
116 out of
125)
Customer Reviews for Night Owl - 24 Channel 9 Dome Camera Indoor/Outdoor Wired IP 4K 4TB NVR Security System with 2-way Audio - Black/White
Posted by: GoodNeighbor2
from Oklahoma City
Gender:Male
Verified Purchase:Yes
On Black Friday we entered the world of home security cameras. Within a few days our first four cameras were bringing peace of mind. This last purchase was my second order of two more each time. Our NightOwl system of eight and the DVR work day and night to allow us peace of mind. My wife can step to the monitor and see those things that go boom in the night. We both appreciate the quality and features (and the value for our money!
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: tracey 54
from Michigan
Verified Purchase:Yes
We have had the security system for 2 years wanted to add 2 more cameras so we ordered and the delivery and product was good. When we tried to hook them up according to directions they would not work so we contacted support and they were awful. I now have 2 cameras that are useless to us
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: jcrown
from Gulf Coast, MS
Gender:Male
Verified Purchase:Yes
Video quality is great, very easy to set up, simple but useful interface. The motion detection is a little sensitive, even on 'low' setting, it will pick up folks across the street in their garage. Depending where you live, that could be a good thing.
I would definitely buy this exact setup again
I would definitely buy this exact setup again
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Damu
from Akron Ohio
Gender:Male
Verified Purchase:Yes
I hate it it won’t work bad it f on r about a week
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Posted by: JohnBeastwick
from O’Fallon MO
Gender:Male
Verified Purchase:Yes
I bought this item/kit, and the first one was DOA (no output signal yo the TV), the replacement one DID come fairly quickly but I was getting a weak output signal from it too as the TV would flash off and on, Customer Experience
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but I used another hdmi cable and it seems OK for now. Overall, I like the pictures and the camera coverage. If it wasn’t for the first dvr being faulty, I would have given it 5 stars.
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but I used another hdmi cable and it seems OK for now. Overall, I like the pictures and the camera coverage. If it wasn’t for the first dvr being faulty, I would have given it 5 stars.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Sekula
Verified Purchase:Yes
It would be nice if we can add 12 views in Night Owl Protect app. There is an options for 8 or 16 but not 12.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
2
Terrible system
on January 27, 2023
Posted by: Sharper than them
from Chattanooga
Gender:Male
I originally purchased a 1080 system and had many issues hiring out the problems. Decided to go with the 4K Wireless. Terrible decision. Cameras communication is terrible. DVR software for playback is difficult and poorly designed. Speaking with technicians, most do not have any technical background except what's written in their predetermined script. I would not buy their system.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, January 31, 2023
We apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Posted by: MS8670
from Kansas city, MO
Gender:Male
Verified Purchase:Yes
My second night owl system and its just as s*^ty as the first. Please be cautious, do your research. Spend the extra $ and go with another brand
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com