Customer reviews from nightowlsp.com
Night Owl - 24 Channel 9 Camera Indoor/Outdoor Wired IP 4K 4TB NVR Security System with 2-way Audio - Black/White
Average customer rating
4.6
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
99
4 Stars
25
3 Stars
3
2 Stars
2
1 Star
4
93%of customers recommend this product.
(
116 out of
125)
Customer Reviews for Night Owl - 24 Channel 9 Camera Indoor/Outdoor Wired IP 4K 4TB NVR Security System with 2-way Audio - Black/White
Customer Rating
5
Amazing video quality
on November 6, 2020
Posted by: FLCatLover
from Tampa, FL
Gender:Female
[This review was collected as part of a promotion.] Just what we needed for video security. It can be hooked to your wifi network, or kept completely off the net. The setup took about 20 minutes, each camera has 60ft of wire, and it's own DVR. It needs to be hooked up to your own tv or pc monitor. but everything else is included. When you set it up, you password protect it, which is another great feature.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 12, 2020
Welcome to the Night Owl family. Thank you for trusting us to Secure, Protect and Connect your world!
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Stopped working after two months
on June 26, 2022
Posted by: Robert Mart
from El paso, Tx
Gender:Male
I bought the 12 channel dvr thinking it would last me at least a couple years but instead it only lasted a couple of months. It says they have “on demand” customer support but every time I try to call they hang on before I can get to a representative. Stay away from these cheap products. I paid about 750 for this and two months later it’s trash.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, June 27, 2022
We sincerely apologize for the issue you have been experiencing and support you have received. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Night Owl 4k Security Cameras
on November 2, 2020
Posted by: dameon29
from Riverside,CA
Gender:Male
[This review was collected as part of a promotion.] The Night Owl 4k Security Cameras are pretty amazing. We love the clarity and that we are able to use thru wifi directly to our television as well as on our phones. They also track people as they come into view so you are able to monitor quickly. The dvr also has a 1 tb hard drive so it holds a ton of video for you to keep on hand just in case anything needs to be watched. As I said before such a great device and I would definitely recommend to all in need of a great Surveillance system!
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Quality security cameras, easy self install
on November 3, 2020
Posted by: Anonymous
from Deltona
Gender:Male
[This review was collected as part of a promotion.] My current security system is a single camera so I have been looking for a good upgrade. When I had the opportunity to try the Night Owl 12 Channel 4K DP8 Series 2TB DVR system (comes with six cameras) I took it. Overall the system looks nice, has a clear picture, and was a pretty easy install if you don’t mind entering your attic. I do have a couple of issues that are more like personal opinions which I will address later.
In the box – The camera system basically comes with everything you will need for install with the exception of any junction boxes or wall plates you may wish to use. That said you get the DVR itself, six cameras, an HMDI cable, an RJ45 cable, a mouse, six 60’ rolls of camera cable, and the power adapters/splitters. Everything was well packaged to protect from damage.
Installation – While I will not go deep into details on my installation, suffice to say I installed mine at the tops of the walls where I wanted them and ran the cables through the soffits. The lengths of cable supplied should be sufficient for most homes if you plan out the install first. I chose to place the DVR in a central location in the house which just happened to coincide with the location of my router. I also decided to have the mouse and monitor (which you supply) located in another room. This was solved with a 32’ USB extension and a 50’ HDMI cable. As I am comfortable crawling through my attic the install was pretty easy, the hardest part was at the camera connections on the DVR as the screw on connectors are super close, but this could just be my big hands.
Use – The DVR displays several different formats for the camera layout and the controls for LED, motion recording, continuous recording ETC are intuitive. The camera quality is good even with my less than 4k monitor. The camera will switch to black and white in absence of a light source and the built in LED spot lights seem to work ok but the range seems to be best within around 40’ of the cameras. Personally I just leave the LED spotlights off as the black and white seems to work well enough for the two cameras that are not in light.
Final thoughts, this is an all around great camera system. If there are any drawbacks in my mind it is that the camera lack IR which nowadays is standard on most camera systems, and that the camera housings are plastic. My concern about the plastic housings is that where I live in Florida the sun seems to quickly destroy plastic, usually in a matter of a few years. Other than my couple of reservations this is a great product!
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: BT672
from Milton, FL.
Verified Purchase:Yes
I upgrade my old 8channel 1080p to the 4K... The quality is just like they stated! Vivid & much better, the field of view is wider also. Only negative is thde DVR doesnt have audio in like my old one; I only had one audio camera anyway. So, it was a good trade.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Nice system with room to grow.
on November 8, 2020
Posted by: Pdbaker6
from Baylis illinois
Gender:Male
[This review was collected as part of a promotion.] The setup for the night will 4k system is relatively easy. It comes with a generous length of coax for connecting the cameras. My favorite feature is the spot light built in for night time. I live in a very rural area, so it gets quite dark. Having the extra light is nice to have. The cameras themselves put out a great image that I can view on our tv or my phone. This is a great system to gain added security around your property. I plan on adding more cameras that extend to my shop on the back of the property.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 11, 2020
Thank you for the continued business and for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Game Changer
on November 14, 2020
Posted by: Stringshredder
from Ny
Gender:Male
[This review was collected as part of a promotion.] This Night Owl system is great. Only took me about an hour to install the whole system. It consists of 4 wired cameras and the 1tb DVR. Video quality is amazing during the day, very little false alarms due to the human tracking feature. It does an amazing job knowing the difference of a person, car, animal, and shadows from the sun changing. My old system would get tons of false alarms because of the lighting changing through out the day. This system is easy to use, the interface on the DVR is easy to navigate around, and the mobile app works very well too. It's put together nicely. Cameras work very well at night too. I get better color in darker lighting then my old system and the night vision is amazingly clear. I can rest at night knowing I have a great system watching over my property and family while we are sleeping or away from home. If you are looking for a security system, don’t hesitate to get this one. The DVR is expandable to 12 cameras which is more then you’ll ever need. I’m am extremely happy with this Night Owl system, having the 4K Resolution is a game changer, and a must have. The detail is incredible. Love it. Very happy with this system!
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 20, 2020
Thank you very much for the detailed feedback. We are so happy to hear the product is meeting your expectations and performing well. Thank you for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
loving night owl system
on November 21, 2020
Posted by: pantherb
from hazel green, ky
Gender:Female
[This review was collected as part of a promotion.] I absolutely love my new security camera system, my oldest son and I installed these, and if you need help anytime of day or night just call the help line. No need to worry about the set up, they help 100 percent. I can see around my home clearly even at night, I am so at ease while going to work now. I have had this up for about month and everything working great and I do plan on investing in more night owl to surround my whole house. Well worth it. Wish I had done this yrs earlier.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 23, 2020
Thank you for taking the time to review your product. We truly appreciate your feedback!
Written by a customer while visiting nightowlsp.com