Customer Reviews for Bose - ProFlight Series 2 Bluetooth Noise-Cancelling In-Ear Aviation Headset with Dual Plug - Black
Customer Rating
2
Not quite good nose cancelling
on December 23, 2023
Posted by: Cuicamino12
Gender:Male
Length of ownership:1 week
It’s not what I expected. I’m going back to my old A20s
Response from bose.comBy Customer support, December 26, 2023
Hello, should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Customer support
Commercial Airline Pilot flying B-737. Had been using David Clark Pro X 2 for years. Just got too heavy and c-clamp feel on long flights. Still wanted noise canceling headset. Several friends recommended this Bose. So glad I got it. Fantastic and lightweight. Takes a bit to get used to since it fits right in the air..
I just did my first flight with it. Sound quality is good. I’m not liking the mic with the cord facing forward. I tried switching the mic to the other side to put the cord going backward, which is more comfy, but the earbuds didn’t work as they’re specific to each ear(L&R). I had really expected stuff like this would be fixed with as long as these have been out. I really like how the headset works well with eyeglasses.
I bought this product about a month ago and have used it primarily on longer flights. I use a regular Bose headsets on my short flights. I have had the opportunity to enjoy using the product but have noticed the black cable from the headset into the battery case has come apart. I hope that this is a unique scenario and that Bose will repair without dispute.
Response from bose.comBy nicole leboeuf, Global Customer Service, July 28, 2020
Hello DynCorp,
Glad to hear that you have loved the headset! However, I'm sorry to see that you are having some strange cosmetic issues that you shouldn't experience with any Bose product.
If you could please reach out to us via https://bose.life/2XnA0oS the team will be able to assist you further with this.
I bought the original ProFlight when it first came out in 2018 and absolutely hated it. I used it for one trip and had to send it back. After a 3-hour flight, it gave me a massive headache. I finally decided to give the Series 2 a go. I'm so glad I did. I've flown 3 days and about 15 hours with it so far. The new cord design is quite improved. I don't feel the pressure or the hot spots anymore. It's extremely lightweight and comfortable. I fly the 737-800 and it's a perfect headset for this jet. I tried the A20s and they were too big and bulky for the Boeing's cockpit. I was previously using the David Clark DCProX, and while a nice headset, the on-ear design did get old after a long day and it didn't block out as much noise. I'm still working with getting the ear pieces to fit just right, but so far so good. The sound quality amazing. The mike is excellent. And, as stated above, it's a very comfortable headset. Even after a 6+ hour day, I don't really feel it. I highly recommend this headset for those that fly noisy jets. Thank you, Bose, for redesigning it so that it's useful and practical!
I have been flying with Bose aviation headsets for just over the last 5 years. My first Bose headset was the A20...which was truly lightyears ahead of my military-issued David Clark. The A20 was lighter, more comfortable (especially on grueling 24-hour flight duty periods), and you really couldn't beat the noise cancelling feature inside of the uninsulated military flight deck. Fast forward a couple of years now and I have changed airframes to something more "civilianized"...this translates into a much quieter flight deck. This is important because we no longer communicate over an ICS system, but just speak to each other in normal voices while moving a headset or earpiece out of the way. This brings me to the ProFlight Series 2 headset. Initially I was a little skeptical of the earpiece inserts, however they are comfortable (especially if you use something similar with your smartphone) and they really help keep out unwanted ambient noise allowing you to keep the volume turned down. I really like the "stow up" feature, which keeps the unused ear piece out of the way, yet it is also conveniently located when it is needed. The volume controls and Bluetooth connectivity are exactly what you would expect from a Bose product. I also like the storage case because I feel it is adequately protecting your investment while also not being too terribly bulky. It just takes a little practice to efficiently stow the cord...but if you are flying airplanes, chances are you can figure it out.
After flying with this headset, professionally at my Part 121 carrier, for the last six months I can say that I am extremely satisfied with the quality of the ProFlight Series 2. Here is what, now, I cannot live without:
1. The sound quality is unparalleled. 2. The light weight of the headset and earpiece molding makes it comfortable to wear for hours on end. 3. Absolutely phenomenal customer service!
Bose hit another home run with the PF 2. I'll never go back to a traditional over the ear model again.