Customer reviews from https://www.asus.com
ASUS - TUF Gaming A16 16" 240Hz Gaming Laptop QHD- AMD Ryzen 9 7940HS with 16GB DDR5- AMD Radeon RX 7700S - 1TB SSD - Sandstorm
Average customer rating
4.2
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
2
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for ASUS - TUF Gaming A16 16" 240Hz Gaming Laptop QHD- AMD Ryzen 9 7940HS with 16GB DDR5- AMD Radeon RX 7700S - 1TB SSD - Sandstorm
Posted by: -TPD
Verified Purchase:Yes
Excellent Performance and great value. Use this computer for Computer Engineering courses in college
Written by a customer while visiting https://www.asus.com
Posted by: Robert Ch
Frequency of use:Daily
Verified Purchase:Yes
A great no nonsense laptop for gaming. Great display, CPU and GPU. Upgrade-able RAM and M.2 slot means it's a since to make it a Linux workstation. Where it misses the mark is in the BIOS doesn't support S3 sleep which causes issues on linux and charging on USB-C will shutdown the laptop randomly after a few hours. Wifi adapter also will sometimes disconnect randomly.
Written by a customer while visiting https://www.asus.com
Posted by: SRSMITH555
Frequency of use:Daily
Verified Purchase:Yes
Excelelnt screen. Very powerful for price. long battery life. large keyboard but delete key is too small considering how often it is used. Disappointed there is no 3.5" floppy drive.
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
For what this laptop is, it's great for what I needed. I upgraded the ram to 32gb and added an extra 2tb drive to it as well. Upgraded to Windows Pro. I will say the battery life is horrible compared to my old Microsoft Surface Book 2. I get maybe 3 hours or so if I'm not doing heavy coding work. If I'm running code, I get less time.
Response from https://www.asus.comBy Chantae, CLM, September 29, 2024
Dear Valued Customer, '
We appreciate your feedback regarding the laptop and apologize for any inconvenience caused by the battery issue. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2409040688-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
We appreciate your feedback regarding the laptop and apologize for any inconvenience caused by the battery issue. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional. Please allow us to make your experience with ASUS a better one.
To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2409040688-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1043914/
Written by a customer while visiting https://www.asus.com
Posted by: DevinR
Frequency of use:Daily
Verified Purchase:Yes
Laptop is beautifully designed and works great. Took a little to get use to the heat and fan curves for it to not be super hot as AMD runs but I have no complaints about the laptop. Screen is gorgeous and build quality is amazing, easy to upgrade too.
Written by a customer while visiting https://www.asus.com