Customer reviews from kitchenaid.com
KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Panel-Ready Design and 44 dBA - Custom Panel Ready
Average customer rating
3.1
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
4
4 Stars
2
3 Stars
4
2 Stars
2
1 Star
3
57%of customers recommend this product.
(
4 out of
7)
Customer Reviews for KitchenAid - 24" Top Control Built-In Stainless Steel Tub Dishwasher with Panel-Ready Design and 44 dBA - Custom Panel Ready
Customer Rating
2
Racks are terrible
on August 30, 2024
Posted by: Lee in NJ
from NJ
We had a model KDTM404kps 0 with a third rack and loved it. Our fourth Kitchenaid in multiple homes.
We remodeled and bought the panel ready version of the third rack dishwasher and it is awful.
The inside is smaller, the racks are oddly configured and the bottom rack, as others have stated is impossible to load and keep dishes upright.
What were you thinking???? Please make a replacement middle and lower rack.
We remodeled and bought the panel ready version of the third rack dishwasher and it is awful.
The inside is smaller, the racks are oddly configured and the bottom rack, as others have stated is impossible to load and keep dishes upright.
What were you thinking???? Please make a replacement middle and lower rack.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 4, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 586164.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
top rack issue
on June 14, 2024
Posted by: Dan Cha
from Hamburg, NY
[This review was collected as part of a promotion.] The top loading rack is not very practical for us. coffee cups and glasses are notable to be positioned with any uniformity or stability. I liked our old rack from our unit we replaced that was 15 years old.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
on June 16, 2024
Posted by: Kevin J.
from Westlake, OHIO
[This review was collected as part of a promotion.] Overall a very fine appliance. This model is much quieter than a similar sixteen year old model it replaced, cleans all the kitchenware from tea cups to large cooking pots and bowls thoroughly, and drys effectively; We are very pleased in these regards. I have one annoyance, and that is the loading process is more difficult than the old model. I find I am constantly re-configuring the dirty dishes and other items in order to utilize all the rack space and keep items from "flopping" or touching other contents. This was not the case with our previous machine which was much easier to load and accommodated larger loads than this model. Am I right in suspecting that the newer model has a reduced interior dimension due to an increase in the sound insulation thickness in the sidewalls, top etc?
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love KitchenAid
on September 2, 2024
Posted by: Mel1208
[This review was collected as part of a promotion.] We are very happy with our new dishwasher. It is very quiet.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Cleans great but Loading Impossible
on September 27, 2024
Posted by: fredr
from east hampton NY
[This review was collected as part of a promotion.] There seems no configuration for loading that is efficient, there's no third tray and the upper tray cannot be adjusted. Given the choice I'd not buy again or recommend solely for this reason.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 27, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 599883.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Defective.
on October 7, 2024
Posted by: delerious
[This review was collected as part of a promotion.] I bought a dishwasher 2 months ago. It was defective and would not work. Kitchen Aid required that I have their approved service company inspect the unit. I waited weeks for the part to arrive and after and after installation the unit continued to be defective and would not complete one cycle. Eventually the unit was replaced and after 2 months I was able to run the unit for the first time.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 8, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Dishwasher and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 604962.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Quiet.
on November 2, 2024
Posted by: Rockford
from Westerville, Ohio
[This review was collected as part of a promotion.] Previous Kitchen-Aid dishwasher was 31 years old and was much easier to load and did a very good job.
The new unit is very quiet and does an equally good job of cleaning.
The new unit is very quiet and does an equally good job of cleaning.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Standard
on December 14, 2024
Posted by: Benny9
from Federal Way, WA
[This review was collected as part of a promotion.] It ok but the capacity is smaller than the previous one.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com