Customer Reviews for Bosch - 800 Series 18" ADA Top Control Smart Built-In Stainless Steel Tub Dishwasher with 3rd Rack, 44 dBA - Stainless Steel
Customer Rating
2
Not Impressed - Bosch 800 Series
on July 6, 2026
Posted by: Afshin
We purchased our 800 Series about 2.5 years ago and for the first two years it worked extremely well but sure enough as we are no longer under warranty we are having problems with it. The primary issue is the soap is not dropping into the bottom of the dishwasher which means its not dissolving and it's leaving the dishes dirty. It's also now making a very loud sawing/buzzing noise which seems to vary from wash to wash. This is our third Bosch Dishwasher and while the cleaning WAS the best of the bunch its reliability has left is disappointed.
No, I would not recommend this to a friend.
Response from bosch-home.comBy BSH, July 6, 2026
Thanks for sharing your review. We value your feedback and are truly sorry to hear about your experience. We'd like to see how we can best support you—please connect with our Customer Care team at 1-800-944-2904 or BoschCare@bshg.com for further assistance. Thank you.
(This review was collected as part of a promotion.) We've had many different 18" dishwashers, but this is the best. It fits 10 place setting, while the others only held 6-8 max. The design maximizes this small size appliance in a great way. It's "sooo" quite too. Easy to program/use. It cleans the dishes better then our last. The "CrystalDry" feature ensures no water is left on dishes/cups after the drying cycle, which was a worry of mine, given it does not have a heating coil in the bottom of the unit. The installer did an excellent job, ensuring it was properly levelled in our 100+ year old house that was not perfectly level. My only criticism is it's overall height was about 2" shorter then all our previous washers, so there was a gap between the top of the washer and our kitchen countertop, even after the feet on the units were raised to their max level. Luckly, the packing material the unit was shipped in, had slats of solid wood that we cut to fit the gap perfectly and so the unit could be properly anchored to it. I just need to paint it white and no one will notice it.
[This review was collected as part of a promotion.] We have a small kitchen and only have space for an 18" dishwasher. We purchased the 800 series and love that it has all the features of the full size. It's so quite the red light indicator is a nice feature. The third rack and adjustable middle rack gives us plenty of room for our dishwashing needs
[This review was collected as part of a promotion.] This dishwasher is the best one I have owned. It more than meets the expectations I had the day I purchased it. The drying method was new to me and it works better than the standard drying method.
I was surprised at how quiet this dishwasher is. The top rack for cutlery is a big improvement over my last dishwasher, and I like the being able to change the height of the the top rack (even changing the heights indepdentently to give more room to taller items on one side). There's a lot of flexibility within the racks themselves to slip spokes down for larger items, etc., so it has a good variety of options for a dishwasher of this size.
[This review was collected as part of a promotion.] This is the perfect size for a pantry. It does an amazing job. It's vertually indectible when in operation.
This is a horrible design. You have to work to get it started and the controls do not give a feel of response. It will drive you crazy....is it on or not!
No, I would not recommend this to a friend.
Response from bosch-home.comBy BE, CS, March 23, 2026
Hi, thank you for your review. We're sorry to hear about the trouble you have had with the dishwasher. We encourage customers to download and connect the HomeConnect app to check cycle status, and see a copy of your use and care manual for help. If we may help with any service needs, connect with us at 800-944-2904 or BoschCare@BSHG.com.
[This review was collected as part of a promotion.] Replaced The old Bosch with a new Bosch, had the old one for 15 years, probably could've fixed it but decided just to get a new one! Bosch is always the best choice!