Customer reviews from ESET Canada Inc.
ESET - Home Security Premium (5-Device) (1-Year Subscription) - Windows, Mac OS, Android [Digital]
Average customer rating
4.5
(70 Reviews)
Rating breakdown 70 reviews
5 Stars
42
4 Stars
23
3 Stars
2
2 Stars
3
1 Star
0
Customer Reviews for ESET - Home Security Premium (5-Device) (1-Year Subscription) - Windows, Mac OS, Android [Digital]
Customer Rating
2
It's a partial trial
on November 29, 2025
Posted by: joshk27_3185
(This review was collected as part of a promotion.) This ESET Home Premium Trial was provided to me at no charge in exchange for my honest review.
I see online that the ESET Home Premium comes with antivirus, firewall protection as well as a VPN which I was most excited for. I had started off by setting the account up on my phone which was easy and straight forward, however everything but the VPN worked. I reached out to the support team and they were very responsive. Unfortunately I found out the VPN is not supported on the trial license which doesn't make much sense to me. How are you supposed to temporarily trial a product that they don't give you access to? I have the antivirus turned on and it shows it's protecting my computer. Still disappointed about not being able to try the features that come with the premium account that the trial was for
I see online that the ESET Home Premium comes with antivirus, firewall protection as well as a VPN which I was most excited for. I had started off by setting the account up on my phone which was easy and straight forward, however everything but the VPN worked. I reached out to the support team and they were very responsive. Unfortunately I found out the VPN is not supported on the trial license which doesn't make much sense to me. How are you supposed to temporarily trial a product that they don't give you access to? I have the antivirus turned on and it shows it's protecting my computer. Still disappointed about not being able to try the features that come with the premium account that the trial was for
Written by a customer while visiting ESET Canada Inc.
Customer Rating
4
Good for peace of mind
on November 29, 2025
Posted by: kathryns102_5016
(This review was collected as part of a promotion.) The software was easy to install and set up. I definitely appreciate knowing my web browsing and online shopping transactions are more secure. The web cam protection also provides peace of mind. I also like the anti-device theft features. The regular reports are nice to have as well.
Written by a customer while visiting ESET Canada Inc.
Customer Rating
5
Great security software
on November 29, 2025
Posted by: angelel6_1849
(This review was collected as part of a promotion.) The setup was user friendly and straightforward. I love that I was able to install it on my Mac mini. It did not slow down my system at all. I also love the built in VPN. The protection seems to be very reliable and adequate. Overall, great security software!
Written by a customer while visiting ESET Canada Inc.
Customer Rating
5
Value for money!
on November 26, 2025
Posted by: ashi2111_9876
(This review was collected as part of a promotion.) I’ve been using ESET for a bit now, and honestly, it’s been great. It runs super smoothly and doesn’t slow down my laptop, even when it’s scanning. The protection feels solid — especially against newer viruses and ransomware — so I feel pretty safe using it.
I really like the extra features too. The secure browser for banking is handy, and the anti-theft option is something I didn’t know I needed. The VPN they added is also a nice bonus.
Overall, it’s easy to use, lightweight, and packed with useful tools. I’m really happy with it so far.Not as complex as I thought it would be and well worth the money.
Written by a customer while visiting ESET Canada Inc.
Customer Rating
5
Needed security
on November 24, 2025
Posted by: genetteg_5905
(This review was collected as part of a promotion.) Easy to install, provide security, and fast. Love how it updates quickly and and lots of features and options to choose from. This home security scans faster than the others.
Written by a customer while visiting ESET Canada Inc.
Customer Rating
4
Easy installation, light on resources
on November 23, 2025
Posted by: dorothya8_5564
(This review was collected as part of a promotion.) I was giving a code to download the premium version of this eset Home Security program. I installed it on my Windows 11 laptop without issue. The instructions were pretty straightforward. My computer performance did not slow down after installation.
Written by a customer while visiting ESET Canada Inc.
Customer Rating
4
Easy to use and reliable!
on November 23, 2025
Posted by: emilyc1001_6307
(This review was collected as part of a promotion.) ESET was very easy to set up. It took me ten minutes to fully put in the subscription and I can add new members to my family later if I want to. The Antivirus downloaded quickly and efficiently. It is great to now feel that my devise is protected. It scanned to help me feel that my devise is safe.
Written by a customer while visiting ESET Canada Inc.
Customer Rating
5
Reliable antivirus
on November 23, 2025
Posted by: rosee24_2141
(This review was collected as part of a promotion.) I installed ESET Home Security Premium on my MacBook Pro, and honestly, the setup was way easier than I expected. The dashboard is very straightforward, and once it finished updating, everything showed as protected right away. I mainly wanted something that would run quietly in the background without slowing anything down, and so far it’s been exactly that. No weird pop-ups, no lag, and it gives you clear notices about what’s enabled or what you might want to adjust. I like that it covers multiple types of threats and works on different devices too. Overall, it feels reliable, simple, and not overly complicated, which is all I really wanted from an antivirus system.
Written by a customer while visiting ESET Canada Inc.