We love this pepper mill set. It adjusts so easily from fine to coarse, because sometimes you need that heavier grind! Simple to fill and use, everyone enjoys it. Have not had any issues with recharging, it seems to hold the charge quite a while. I just plug it in overnight if I think it’s been awhile. The light on the bottom is the greatest touch! I didn’t see it in the daylight and was surprised at dinner! Magnificent!
Thumbs down~ not the best quality and bottom cap hard to get off!
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, April 29, 2025
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Enfinigy 2pc Electric Salt/Pepper Mill Set didn’t meet your expectations. Your satisfaction is our highest priority, and we stand behind the quality of our products. We will forward your feedback to the appropriate brand management team. If you have any questions, please visit our Support Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated representatives are available to assist you in any way possible.
Written by a customer while visiting Zwilling.com
Customer Rating
4
Pepper mill Light doesn’t work
on May 15, 2025
Posted by: Chris2263
Frequency of use:Daily
I like this product, but the pepper mill came with a light defect. When I started using, the light wasn’t working regularly, but in the meantime, it’s completely off, even though the mill itself works best. I wonder if that’s a way for this to be fixed.
Everything works fine except the charging cord is not USB compatible, requiring user to purchase additional charging station. This being sold in the US the company should make it more user friendly. I ought my first one six months ago and have addressed this issue but it looks like this has fallen into deaf ears.