NOT AT ALL HANDY TO USE. FALLS OVER EASILY. REMOVE BOTTOM COVER TO OBTAIN THE GOODS
Response from Zwilling.comBy Consumer Relations, March 19, 2025
Thank you for sharing your feedback, we're sorry to hear about your experience with the Zwilling Enfinigy Electric Salt/Pepper Mill Set and that you are not pleased with the aroma protection Lid. We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand management team. If you have any questions, please do not hesitate to reach out to our Support Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible.
We love this pepper mill set. It adjusts so easily from fine to coarse, because sometimes you need that heavier grind! Simple to fill and use, everyone enjoys it. Have not had any issues with recharging, it seems to hold the charge quite a while. I just plug it in overnight if I think it’s been awhile. The light on the bottom is the greatest touch! I didn’t see it in the daylight and was surprised at dinner! Magnificent!
Thumbs down~ not the best quality and bottom cap hard to get off!
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, April 29, 2025
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Enfinigy 2pc Electric Salt/Pepper Mill Set didn’t meet your expectations. Your satisfaction is our highest priority, and we stand behind the quality of our products. We will forward your feedback to the appropriate brand management team. If you have any questions, please visit our Support Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated representatives are available to assist you in any way possible.
Everything works fine except the charging cord is not USB compatible, requiring user to purchase additional charging station. This being sold in the US the company should make it more user friendly. I ought my first one six months ago and have addressed this issue but it looks like this has fallen into deaf ears.
Absolutely love this set! The design is sleek, the grinding power is spot-on, and it makes me feel way fancier than I actually am when seasoning dinner. Easy to use, consistent results, and the lights are a surprisingly nice touch. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
3
Not completely satisfied
on October 11, 2025
Posted by: Cherlynn61
Though I love these ….I do have minus’s on this product! Did purchases on the site salt and pepper though I felt it didn’t hold enough/messy to fill/the bottom cap that you take off and on to get the product is not the easiest take off I think this could’ve been designed better and also had some kind of tray where these could sit on if didn’t to use the caps if you don’t use the caps then salt / pepper gets all over the counter! Wish I returned in a timely matter to purchase something else so all said above I’m disappointed