Customer reviews from Windmill
Windmill WhisperTech 10,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Average customer rating
4.8
(1,030 Reviews)
Rating breakdown 1,030 reviews
5 Stars
896
4 Stars
81
3 Stars
38
2 Stars
12
1 Star
3
91%of customers recommend this product.
(
10 out of
11)
Customer Reviews for Windmill WhisperTech 10,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Customer Rating
5
Set up was very quick
on June 1, 2023
Posted by: Evan K.
Set up was very quick and easy. Much easier using two person to lift into window. Directions were very clear. Air is blowing strong and cold.
Written by a customer while visiting Windmill
Customer Rating
5
Super easy set up! Very
on June 2, 2023
Posted by: Dan F.
Super easy set up! Very quiet and love the eco-friendly option, gets my small office bedroom cool very quickly and efficiently. Highly recommend!
Written by a customer while visiting Windmill
Customer Rating
4
Great but I have some questions…
on June 2, 2023
Posted by: Charley C.
The AC works really well and arrived quickly.
The app is super awesome and I love that I can turn my AC on or off without needing the find the little remote or walk over to it.
Installation was fairly easy. I really struggled with and am still concerned about the “screws” though. They included screws but there’s nothing to actually screw them into.
I’m a bit nervous about it falling out of my window if something hits it or something of that nature. Other than that I’m really happy with it!
Written by a customer while visiting Windmill
Customer Rating
5
Great customer service. Still figuring out if I like or love.
on June 2, 2023
Posted by: Christina P.
We haven’t really put the A/C through its paces yet. But, I wanted to write a positive review about the customer service.
When I installed the Windmill (6000) in a small bedroom window, the first night it was really loud. In contrast we have the Midea U shaped A/C in our front window. That is really quiet and I love that A/C but it was a hair too wide for the bedroom window screen frame. So, I opted for the Windmill which just fits.
So, yes, 1st night. Loud. Like an airplane turbine winding up. I emailed them the next morning saying I wanted to return it (I planned to replace with a Midea and I would just force the Midea into the frame). They emailed me back so fast. I sent them a video of the A/C operating. Within a day and a half we had a replacement shipped by a local delivery company. It was MUCH quieter than the first one. And, so far it works great.
-I like in the bedroom that the air blows upwards. I have a fan clipped next to it if I want to blow it my way.
-So far gets the room cool fast. Though it hasn’t really been challenged by a heat wave yet.
-I like the app function saying how much power you used.
-There’s a couple tweaks in the app I wish could change. I would like to know when/if the A/C is running. I want more control for when I’m sleeping. It’s not clear cut as far as scheduling. Basically, I want the A/C to turn on when the room goes above a certain temperature (when I’m sleeping) and turn off when it reaches that set point. And, I want a daytime setting (I’m not in the bedroom and it doesn’t need to run at the same temperature parameter). It’s been weirdly difficult to get it working this preference. Maybe I’m just not understanding. But, the scheduling part feels clunky or not fleshed out in a way I would like to use it. We’re not typical A/C users. We prefer it not running. Eco mode is annoying because it fires up the fan intermittently. If I set it to “cool mode”, it just runs and I don’t want that. I only want it to run/turn off minimally in a way where I don’t lose sleep because it’s too hot. Which, unfortunately due to climate change, there are more and more of those nights in the summer.
Written by a customer while visiting Windmill
Customer Rating
5
Great support
on June 2, 2023
Posted by: Preston W.
Windmill support made it extremely easy to replace a noisy unit. It shipped quickly and the experience was enjoyable.
Written by a customer while visiting Windmill
Customer Rating
5
Ssshhh…Bbbrrrr FABULOUS
on June 3, 2023
Posted by: Rebecca B.
We opted for the whisper technology upgrade. It’s very easy to install- my husband had ours installed & set up & running in less than 20 minutes. It is SO quiet- husband says it’s bad because he can now hear the rain on the unit- it’s fine he is NOT a light sleeper! And COLD! We thought our old one was cold… but apparently not so much! Our previous unit was 17 years old and ran fine until we bragged on it- then POOF it stopped working. Things have definitely changed in 17 years! We are still in our first week of ownership, but we like it, and the app is sweet!!
Written by a customer while visiting Windmill
Customer Rating
4
Great companion to central AC
on June 3, 2023
Posted by: vanessa b.
So far so good. Installation is as easy as they say. The look is better than I know of any window ac unit - a big thanks for that. Most importantly, it cools great! I do have central AC (live in Louisiana), but use Windmill to offset the heat when cooking in the kitchen. Lately, I leave it on at night and it lessons the strain on the central unit. I give 4 stars because I cannot yet speak of longevity. That fifth star will be if it last a few years.
Written by a customer while visiting Windmill
Customer Rating
5
Windmill is awesome
on June 3, 2023
Posted by: Craig C.
Right out of the box the Windmill AC is an innovative high quality product that is very easy to install. Plus - Very responsive and user friendly customer service. 5-Stars all around.
Written by a customer while visiting Windmill