Customer reviews from Windmill
Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Average customer rating
4.8
(1,029 Reviews)
Rating breakdown 1,029 reviews
5 Stars
896
4 Stars
80
3 Stars
38
2 Stars
12
1 Star
3
90%of customers recommend this product.
(
9 out of
10)
Customer Reviews for Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Customer Rating
5
Want something Cold,Cool, and Different...this is it!!
on October 7, 2023
Posted by: Tara B.
The instructions are very easy. The look is sleek yet different. The features are great can control from cell or Alexa
Written by a customer while visiting Windmill
Customer Rating
5
My first windmill had an
on October 14, 2023
Posted by: Pete B.
My first windmill had an issue with the temperature setting. After a month and a half after installation, the temp. on the unit would drop to 60 degrees and I could not raise it up with the phone app, remote or using the control on the unit. I contacted support and they responded within a few hours . We tried several steps to resolve the issue with no luck. Windmill then sent me a replacement unit and informed me to keep the old unit. Excellent support and response Windmill!!.
Written by a customer while visiting Windmill
Customer Rating
5
Customer service win !
on October 14, 2023
Posted by: Billy W.
I purchased the 6k unit and found that the Wi-Fi would not work at all. thought I'd wasted the extra I paid for this unit based on that feature.
But I was wrong. a few chats with customer service, and they sent out a new unit at their expense! and showed me a place to take my old one to recycle it.
that was helpful. as I had the old one also to get rid of.
All good things to say about the new unit, and the customer service!
But I was wrong. a few chats with customer service, and they sent out a new unit at their expense! and showed me a place to take my old one to recycle it.
that was helpful. as I had the old one also to get rid of.
All good things to say about the new unit, and the customer service!
Written by a customer while visiting Windmill
Customer Rating
5
Definitely cools down a space
on October 19, 2023
Posted by: Nita P.
Definitely cools down a space well. Love the fact the air blows up and not out so you can place it near a bed.
Written by a customer while visiting Windmill
Customer Rating
5
Great customer support and nice
on October 20, 2023
Posted by: Isaac P.
Great customer support and nice stylish, efficient AC unit.
Written by a customer while visiting Windmill
Customer Rating
5
Original unit was functioning as
on October 25, 2023
Posted by: George F.
Original unit was functioning as "Fan" only. No change after troubleshooting. Windmill customer service was responsive and supportive. New replacement unit (no additional cost) now installed and fully operative. Something of a novelty in the year 2023 to have a company whose customer service is easy to access and who stands behind their product. Highly recommend.
Written by a customer while visiting Windmill
Customer Rating
5
it's great! cuter than other
on October 30, 2023
Posted by: Shira B.
it's great! cuter than other ACs, fairly easy install, and much quieter as well
one drawback is that it is a little larger when out of the window than other ACs we have used for the same room, which makes it harder to store. we are now using the insulating side panels which seem to be working well but for those who have space to store it is something to consider
Written by a customer while visiting Windmill
Customer Rating
5
Wonderful AC, Works well
on October 30, 2023
Posted by: Akshay N.
Though I had trouble getting the AC due to shipping mistakes, the customer service team (especially Eli) was very helpful in ordering a replacement unit. The AC was well packaged with a well packaged installation kit. However my apartment needed some extra help to install due to the screws needing to have drill holes for it. Regardless of the installation being a bit more difficult, I really enjoy the AC. It’s quiet, does a good job and I love the app control.
Written by a customer while visiting Windmill