Customer reviews from Windmill
Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Average customer rating
4.8
(1,029 Reviews)
Rating breakdown 1,029 reviews
5 Stars
896
4 Stars
80
3 Stars
38
2 Stars
12
1 Star
3
90%of customers recommend this product.
(
9 out of
10)
Customer Reviews for Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Customer Rating
5
Customer for life
on July 21, 2023
Posted by: Kenneth M.
I had a problem with my 8300 windmill following a terrible electric storm. I went online and was in contact with windmill support team where they had try a few things but it was quickly determined I needed a new unit. They took my address
and mailed me my new unit. This is the 3rd windmill unit I have in my home and when the Friedricks units go upstairs I will replace them with 2 more windmill units. Love the build the ease on installation and how cool it looks
and mailed me my new unit. This is the 3rd windmill unit I have in my home and when the Friedricks units go upstairs I will replace them with 2 more windmill units. Love the build the ease on installation and how cool it looks
Written by a customer while visiting Windmill
Customer Rating
5
The Windmill team was amazing
on July 21, 2023
Posted by: Josh B.
The Windmill team was amazing to work with. I received my AC and noticed it was making a buzzing noise. After some troubleshooting with the Windmill team, they offered to send me a new one to ensure I was fully satisfied. All interactions were extremely attentive and helpful. The window unit now works nicely as well!
Written by a customer while visiting Windmill
Customer Rating
5
Great product.
on July 21, 2023
Posted by: Owen B.
Quiet, efficient, powerful and easy to install. Plus it looks as good as a window AC can look.
Written by a customer while visiting Windmill
Customer Rating
5
Customer service is overwhelmingly good
on July 22, 2023
Posted by: Samuel C.
I did a ton of research before buying an A/C. I decided to trust windmill and I was not disappointed. I had a little trouble with the AC fan at first but customer service responded in less than 15 minutes. They were attentive, kind, understandable and mostly helpful. They sent me a replacement after examining the situation and now everything runs smoothly. Always happy to support small businesses!
Written by a customer while visiting Windmill
Customer Rating
5
Fantastic product. I ordered one
on July 22, 2023
Posted by: Matthew M.
Fantastic product. I ordered one and it came damaged. Delivery driver probably dropped it. They quickly sent me a replacement.
Written by a customer while visiting Windmill
Customer Rating
5
Very happy with my two 10K units!
on July 22, 2023
Posted by: Andrew K.
I bought one 10K unit to see how it went, loved it, bought a 2nd 10K unit, love it too! They are extremely easy to install, and these 10K units are more compact that typical 10K units and fit great in my smaller windows. The cover on the condenser fins prevents your fingers from getting sliced. They're definitely quieter than my old 10K units and don't interfere with TV or conversation, but they're not silent. Phone app works great! Automation settings work great! Very happy with these units.
Written by a customer while visiting Windmill
Customer Rating
5
It was worth a 2nd try
on July 22, 2023
Posted by: Julissa H.
I ordered the AC through Wayfair, and it was making loud noises which I reported to windmill support. They helped me to figure out solutions, but after following some instructions it still made the same noise. They sent me a replacement and now I'm so happy!! No noise at all, I ran it first through the fan in high speed just in case and I have no issues at all.
Written by a customer while visiting Windmill
Customer Rating
5
A Great Addition To Our Home
on July 22, 2023
Posted by: michael m.
I purchased this for a guest bedroom in our summer home. First of all, it was amazingly easy to install. Secondly it it beautiful - my wife, a designer, commented that it looked like it belonged in the room. Finally, our guests have commented both on the efficiency of the unit and the lack of noise. All in all a great addition to our home.
Written by a customer while visiting Windmill