Customer reviews from Windmill
Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Average customer rating
4.8
(1,029 Reviews)
Rating breakdown 1,029 reviews
5 Stars
896
4 Stars
80
3 Stars
38
2 Stars
12
1 Star
3
90%of customers recommend this product.
(
9 out of
10)
Customer Reviews for Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Customer Rating
5
Worth the price, hands down
on July 20, 2023
Posted by: Caitriona P.
I recently moved into a century home in New York, and as such, I don't have central air. Rather than spend the several thousand putting in a central unit, the simplest solution was an ugly, loud window unit.
These are not that. They're surprisingly quiet. Especially compared to the portable unit I was using. Like, barely notice it's on quiet. And unlike my portable unit, this keeps my living room cold. Even this past week when temps were bordering 90ºf. Granted, I should have gone with the 10k unit, not the 8k, but it's working. So well that I ordered another for upstairs.
And while not the most important aspect to some, the fact it's aesthetically pleasing is a major plus. It's 90% the reason I chose it. It keeping the house cool is of course important, but any window unit can do that.
Also, the wifi features are nice. Sadly not HomeKit capable yet, though hopefully that will come soon with Matter. These are the only devices in the house that I need a separate app for. Not a dealbreaker, but will probably get annoying after a while.
(Special shout out to the customer service. I had an issue with my first unit and they took care of it. My unit is once again working as it should.)
Written by a customer while visiting Windmill
Customer Rating
2
hi, we are having some
on July 20, 2023
Posted by: Katherine T.
hi, we are having some trouble with our unit. When put below mode fan 3 it rumbles and vibrates very loud to the point it is shaking our wall and windows in the bedroom. We also didn't receive the metal attachments to be able to screw it to the window.
We purchased the 10,000 btu unit in hopes it would cool down both our small bedroom and living room but this also isn't happening.
We purchased the 10,000 btu unit in hopes it would cool down both our small bedroom and living room but this also isn't happening.
Written by a customer while visiting Windmill
Customer Rating
5
Best Customer Service ever!
on July 20, 2023
Posted by: Brian H.
My AC unit had an issue and Windmill customer support helped me determine that the issue was not fixable. Without hesitation they sent me a new unit and my home is cool again. Windmill is the best!!!!!
Written by a customer while visiting Windmill
Customer Rating
4
definitely as advertised it is
on July 20, 2023
Posted by: james d.
definitely as advertised it is quiet and very cool. Do you have a trouble with the remote the battery was a little weak replace the battery and now it’s working well. Also, if you have an old home with old windows, I suggest you tighten up all those gaps and those windows because it will rattle the windows but once you do that, it’s very quiet overall I would recommend this air conditioner, especially if it’s in your bedroom
Written by a customer while visiting Windmill
Customer Rating
5
AC for the win
on July 20, 2023
Posted by: Austin L.
My Windmill Air has been great - it's easy to control and is fast acting. I like the Bluetooth connectivity and the ability to set automatic times for it to run.
Written by a customer while visiting Windmill
Customer Rating
5
Absolutely wonderful
on July 20, 2023
Posted by: Dusty R.
Great customer service and a wonderful quiet ac. I bought the 8,000 btu and 10,000 btu units. Both are extremely quiet and efficient. Had an issue with the original 8,000 btu unit and customer service immediately helped me troubleshoot to try and resolve the issue. (was louder than supposed to be)
In order to resolve the issue a new 8,000 btu unit was sent immediately that I received in two days. Cannot say enough about how excellent and rapid the customer service team is!
In order to resolve the issue a new 8,000 btu unit was sent immediately that I received in two days. Cannot say enough about how excellent and rapid the customer service team is!
Written by a customer while visiting Windmill
Customer Rating
5
My 8000 btu model arrived
on July 20, 2023
Posted by: Michael J.
My 8000 btu model arrived on my front porch quickly and without incident. The install was much easier than any of my previous window ac units and much safer as well. The unit is pretty good looking, cools efficiently and above all, quietly. I did have difficulty with the app in that I couldn’t load it. It’s not a big loss because phone control is not a big issue for me. I love that the indicator lights shut off until one presses the remote. I am pleased with this purchase.
Written by a customer while visiting Windmill
Customer Rating
5
Perfect!
on July 20, 2023
Posted by: LISA G.
I’m not an AC person at all. But living in NY you need something to cool your house during the sweltering months of July and August. The Windmill AC was perfect- easy to install, quiet and a great price. After loving the unit installed in my den, I purchased another to replace my old, loud AC in a bedroom.
Written by a customer while visiting Windmill