Customer reviews from Windmill
Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Average customer rating
4.8
(1,029 Reviews)
Rating breakdown 1,029 reviews
5 Stars
896
4 Stars
80
3 Stars
38
2 Stars
12
1 Star
3
90%of customers recommend this product.
(
9 out of
10)
Customer Reviews for Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Customer Rating
5
Great window unit!
on July 18, 2023
Posted by: Starr C.
This AC is very sleek and quiet. When people are at my house they always ask about it. This is the second one l’ve purchased to replace old window units. I will continue to do that until all our upstairs window units are Windmill units. I highly recommend this AC.
Written by a customer while visiting Windmill
Customer Rating
5
Thanks. I'll have another
on July 18, 2023
Posted by: Mary R.
Had it for a year. Love it going to get another one for the other room.
Very quiet and looks good.
Very quiet and looks good.
Written by a customer while visiting Windmill
Customer Rating
5
Customer service is next level
on July 18, 2023
Posted by: Jason L.
Received the unit, packaging was secure and slick and install was an absolute breeze. Connecting to the network was easy (side request, would love home assistant integration so that I can build in more automations in my home). Once I turned it on I experienced an annoying rattling noise and a deep vibration that felt like my home was going to shake off the foundation.
I went to contact support over the phone/chat and, unfortunately they don't have this option. Contacted support via email instead which I hate because this is normally day to day communication instead of immediate.
Wowzers trousers. This customer support team is next level. I received a 4 paragraph email within minutes of my email. It was so fast I thought it was automated. It was so thorough that I am still struggling to comprehend the typing speed of the individual (Skye) that assisted me.
The team went back and forth with me for quite a few emails and were unable to fix the issue. No worries! They sent me a new one, no arguing, no questions. Just help and accountability. I literally cannot ask for more from a customer service group. On this alone, Windmill AC is worth it.
The product itself is beautiful (we all know that) and the interface is easy. I particularly love that the air is pushed on the sides and top, instead of from the front. This means people nearby don't get blasted with cold air, i.e. you don't have a freezing cold spot right next to the AC which I had with every other window and portable unit I've had/experienced in the past.
Love this product, love this team. 100% recommend to all.
Written by a customer while visiting Windmill
Customer Rating
5
Good purchase
on July 18, 2023
Posted by: Ellen M.
Im very happy with my purchase. It was easy to install and it does the job well.
Written by a customer while visiting Windmill
Customer Rating
5
It’s a beautiful unit and
on July 18, 2023
Posted by: Jacqueline C.
It’s a beautiful unit and customer service was very helpful and attentive in dealing with an issue in the shipping process. Definitely would recommend!
Written by a customer while visiting Windmill
Customer Rating
5
LIFESAVER
on July 18, 2023
Posted by: Christy T.
I was torn between the Windmill and the other modern AC brand. I am so happy I went with Windmill! My friend purchased the other brand and already returned it for the Windmill. It was so easy to install thanks to the detailed instruction booklet with photos! I really love being able to set/change the temp with my phone! It's also a lot quieter than my old school window unit.
Written by a customer while visiting Windmill
Customer Rating
5
Nice AC!
on July 18, 2023
Posted by: Justin B.
Great AC, quite, attractive design and easy to use app.
Written by a customer while visiting Windmill
Customer Rating
5
Best costumer service
on July 19, 2023
Posted by: Nancy D.
I can not say enough good things about the customer support. I had an issue with the first air conditioner I purchased The customer service team responded immediately. They were so helpful and very kind.
Written by a customer while visiting Windmill