Customer reviews from Windmill
Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Average customer rating
4.8
(1,029 Reviews)
Rating breakdown 1,029 reviews
5 Stars
896
4 Stars
80
3 Stars
38
2 Stars
12
1 Star
3
90%of customers recommend this product.
(
9 out of
10)
Customer Reviews for Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Customer Rating
5
Best AC unit I’ve ever
on July 12, 2023
Posted by: Emily T.
Best AC unit I’ve ever had! We own 3 now . One in each room. They work so well and they look lovely! Also, they are very user and install friendly!
Written by a customer while visiting Windmill
Customer Rating
3
Nice unit with major design flaw.
on July 12, 2023
Posted by: Nancy S.
Easy to install, app works well, quiet and efficient. BUT there appears to be a major design flaw - once the unit is cooling, some internal problem (per Windmill) messes the sensor up. It cools the room, but it keeps cooling and cooling, won't shut off unless I turn it off0, and meanwhile tells me the room is 65 (which would mean it shouldn't cool). No use having an app-controlled ac if you actually have to be in the room to make it work properly.
Written by a customer while visiting Windmill
Customer Rating
2
Had to return it
on July 13, 2023
Posted by: Allyson B.
I appreciate how aesthetically attractive the Windmill is, and I can see a lot of thought went into making the installation process user-friendly. I also appreciate that the return was easy. But, a lot of people out there like me are experiencing the same issue where the temperature the AC puts out is 5-7 degrees higher than the setting. The fix support suggested didn't work (and the fix wasn't really clearly documented, which was frustrating). I am not sure the design choice to put the vents on the top make for the most efficient cooling, either. It seems you have some quality control issues at the moment, which I hope you work out.
Written by a customer while visiting Windmill
Customer Rating
5
A Great AC!
on July 13, 2023
Posted by: Gillian K.
This is such an improvement and upgrade over other standard window air conditioners. Extremely easy to set up and looks nice in the window. The air flow angling up rather than straight out is the best feature in my opinion.
Written by a customer while visiting Windmill
Customer Rating
5
Cooling made breezy
on July 14, 2023
Posted by: Barb C.
We purchased Windmill ac to upgrade our older window units. They are sleek, quiet and cool beautifully. We now have 3 and will be purchasing more in future. Lovely product and wonderful customer service, quick to respond and resolve issues.
Written by a customer while visiting Windmill
Customer Rating
5
Sleek Looking
on July 14, 2023
Posted by: Karen M.
I’m delighted with the purchase of this sleek Windmill AC unit, it’s a beauty!.
Highly recommend you will not be disappointed.
Ordered, delivered, installed.. it was that easy! Excellent Customer service too.
Written by a customer while visiting Windmill
Customer Rating
2
Can’t recommend
on July 14, 2023
Posted by: Sarah B.
I wanted to love this - believe me - after having a rough bad luck streak with broken air conditioners I desperately wanted this to be perfect. But sadly I’m on my second windmill AC (after the company fairly seamlessly replaced my first - points for that) and this one is just as loud and metallic sounding as the first unit. Chugs with any effort at all. I can’t afford to replace this again but I will be sleeping with earplugs all summer and getting rid of this before next season.
Written by a customer while visiting Windmill
Customer Rating
3
It looks very nice but
on July 14, 2023
Posted by: TrIna C.
It looks very nice but it is alittle bulky for my window with its security gate.
Written by a customer while visiting Windmill