Customer reviews from Windmill
Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Average customer rating
4.8
(1,029 Reviews)
Rating breakdown 1,029 reviews
5 Stars
896
4 Stars
80
3 Stars
38
2 Stars
12
1 Star
3
90%of customers recommend this product.
(
9 out of
10)
Customer Reviews for Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Customer Rating
5
Quiet and attractive!
on July 11, 2023
Posted by: Lily S.
We were searching for some new window ac units that were quiet, small enough to fit our new windows and attractive. While doing a lot of research, I saw windmill mentioned in several reviews online from reputable sources and so decided to look into them. I was having a lot of trouble finding nice looking 10K btu units that would fit our windows (in fact, I had to give away our only 2yo LG unit bc it didn’t fit the windows in our new apt) and was very pleasantly surprised that the 10j Windmill was small enough to fit! We decided to go with 2 smaller 6k btu units first in our smaller rooms to test out and were thrilled. They looked so much nicer than normal AC, we’re quiet and can be controlled on our phones. We then took the plunge with a 10k unit and couldn’t be happier with the results. It’s so quiet and our apt finally feels like it has central AC! Would 10/10 recommend.
Written by a customer while visiting Windmill
Customer Rating
5
Great! It was very easy
on July 11, 2023
Posted by: Will P.
Great! It was very easy to install and works very well…app is great etc. it looks better than most too, although of course one can imagine an even more beautiful design.
Written by a customer while visiting Windmill
Customer Rating
5
Amazing
on July 11, 2023
Posted by: Kristi W.
Seriously the best AC I've ever bought. I can't believe how quiet it is! The customer service is tops,too. I can't recommend this company enough!
Written by a customer while visiting Windmill
Customer Rating
5
Beautiful and quiet
on July 11, 2023
Posted by: Victor M.
An excellent design and so, so quiet. I got the 8000 btu WhisperTech model. It looks so nice in my studio and I was surprised at how powerful it was. I love automating it to turn on an hour before I get home from work to walk in to a perfectly cool home.
Written by a customer while visiting Windmill
Customer Rating
5
Phenomenal Customer Support
on July 11, 2023
Posted by: Daniel W.
I had a top-notch customer support experience with Windmill representatives despite my being a pretty high maintenance customer. I wanted to cancel my order to change my payment method and it was swiftly taken care of no questions asked. Then when my order had delivery issues, Windmill staff were highly responsive and personable, and they rectified the situation with a sense of urgency and attention I haven’t experienced in a long time, maybe ever. And when I finally got it, it was a breeze to set up and is working like a charm!
Written by a customer while visiting Windmill
Customer Rating
5
Very prompt response, and helped
on July 11, 2023
Posted by: KC C.
Very prompt response, and helped me with resolving my issues in such a friendly way.
Written by a customer while visiting Windmill
Customer Rating
5
Hi Maggie! I haven't installed
on July 12, 2023
Posted by: Joanne C.
Hi Maggie! I haven't installed my Windmill yet? As soon as I find someone, I will. However, I love the "look".
Written by a customer while visiting Windmill
Customer Rating
3
Great Unit But Not Made for Storm Windows.
on July 12, 2023
Posted by: Elizabeth B.
The machine works wonderfully, it cools down my larger living room/dining room so well! However the "ease of install" is a bit deceptive for those of us in older homes. I didn't realize that I'd need to have extra pieces of wood to prop it in my windows UNTIL I opened the box and saw I was being directed to the support site for additional install instructions as I have storm windows. Along with needing to find small wood pieces to prop the front of the machine, the side panels left some gaping holes in the window from. Which, honestly, is fine as I'm used to having to add in some tape on other air conditioners. The unit works so well that I'm totally fine to overlook this, but having that information more upfront on the website would have left me more prepared.
Written by a customer while visiting Windmill