Customer reviews from Windmill
Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Average customer rating
4.8
(1,029 Reviews)
Rating breakdown 1,029 reviews
5 Stars
896
4 Stars
80
3 Stars
38
2 Stars
12
1 Star
3
90%of customers recommend this product.
(
9 out of
10)
Customer Reviews for Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Customer Rating
5
Super customer service!
on July 9, 2023
Posted by: Barb C.
The unit we received was defective and the customer service we received was excellent. A new unit arrived and it was perfect. Best night’s sleep since this heatwave started! The whisper tech is so very quiet. Will definitely order again!
Written by a customer while visiting Windmill
Customer Rating
5
This ac unit is the
on July 9, 2023
Posted by: Sofia L.
This ac unit is the best I can set the temp of my room before I get back from work it’s perfect! And the costumer service is amazing!
Written by a customer while visiting Windmill
Customer Rating
4
Pretty good
on July 9, 2023
Posted by: Su H.
I appreciate the aesthetic of the AC and the mobile app functionality. However, I have no control over the direction of the airflow; I think this is a huge limitation.
Written by a customer while visiting Windmill
Customer Rating
5
So cool, so quiet.
on July 10, 2023
Posted by: Suzanna S.
The whisper quiet is real! This is an amazing a/c and worth spending a little more on. It seriously cools my whole bottom floor down and I keep checking to see if its even on b/c it's that quiet. Also, it looks great, which never hurts! Love.
Written by a customer while visiting Windmill
Customer Rating
5
So far the Windmill has
on July 10, 2023
Posted by: marcia c.
So far the Windmill has performed as we hoped it would. Quietly. Does the job we need it to do and the bonus is it doesn’t look like an air conditioner. Getting ready to install a second one.
Written by a customer while visiting Windmill
Customer Rating
5
Best AC Out There!
on July 11, 2023
Posted by: Ariana M.
I bought 4 of these units for our bedrooms and these are by far the best AC units we’ve ever owned! They work great, keep the rooms cool, SO quiet, and they also look amazing!! We are beyond happy with these and we tell all of our family and friends to buy them. Love them!!
Written by a customer while visiting Windmill
Customer Rating
5
Small unit review
on July 11, 2023
Posted by: Marianne R.
My small unit was a little heavier than I expected, but not a deal breaker. So quiet, attractive and effective. Well worth the money!
Written by a customer while visiting Windmill
Customer Rating
5
It’s my first window air
on July 11, 2023
Posted by: Susan P.
It’s my first window air conditioner, so I don’t have anything to compare it to. It is heavy, so I needed to recruit a strong neighbor friend to carry it up the stairs and help place it in the window. We added a block of wood on the inside windowsill to carry the weight, otherwise the entire weight would be carried by a thin vertical piece of plastic that is my vinyl window trim. The design of my window did not allow the thinner edge of the side panel to slide into the window channel, which it appears to be designed to do. I used the provided black foam insulation to compensate for the imperfect fit and fill the gaps. We used only the center window screw and blocks of wood over the top of the window frame to prevent it from opening, so I did not have to screw lots of holes into my vinyl window casing. The internal temperature guage registers cooler than other room thermometers and my Echo device, but I plan to adjust for that by setting a higher temp. The app is simple to use and easy to install. The delivery company paid no attention to the “This Side Up” instructions on the box. It was left on its side when delivered, but so far seems ok. I have it on Eco mode with the fan set to low, so it is really pretty quiet. Great packaging and instructions; the company obviously is making every effort to make this simple for customers, even including a decent pair of scissors to cut the side panels to length. I ordered directly from Windmill and the unit was delivered in two days. The product available on Amazon is not the newer “whispertech” model, and Amazon does not make it known that there is a newer, more efficient, quieter, (more expensive) model available, which is going to make some people unhappy when they find this out. I am using this in an upper level painting studio where I and my paintings have been suffering in over 90 degree heat for at least a few weeks every summer, so I am pretty excited about the improved atmosphere. Also want to add that I really appreciate the marketing video of the person in the red outfit, which alone would make me choose this company over others.
Written by a customer while visiting Windmill