Customer reviews from Windmill
Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Average customer rating
4.8
(1,029 Reviews)
Rating breakdown 1,029 reviews
5 Stars
896
4 Stars
80
3 Stars
38
2 Stars
12
1 Star
3
90%of customers recommend this product.
(
9 out of
10)
Customer Reviews for Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Customer Rating
5
AC Malfunctioned then replaced
on July 5, 2023
Posted by: Jacob S.
The customer service is top ace. My AC was malfunctioning and wouldn’t stay on even though it was just in ‘Cool’ mode and I submitted a ticket to get the issue resolved.
My guess is this was a known malfunction that could happen, so they ended up replacing my AC on the house. Couldn’t ask for better service. Would recommend to anyone.
My guess is this was a known malfunction that could happen, so they ended up replacing my AC on the house. Couldn’t ask for better service. Would recommend to anyone.
Written by a customer while visiting Windmill
Customer Rating
5
What an improvement!
on July 5, 2023
Posted by: Michael H.
Replaced our homes window air conditioners with 2 small and 1 medium Windmill units. It was super simple to install these units. The quality pair of scissors included with each unit was a nice bonus for cutting the foam to size. Have already noticed that the Windmill units run a lot less often and keep our home a lot more comfortable. So happy to have found these.
Written by a customer while visiting Windmill
Customer Rating
5
Website chat box great
on July 5, 2023
Posted by: Sante B.
I had better luck chatting with someone directly from the chat box on the website than waiting for a response email. I ordered the wrong size and it was very easy to resolve thanks to the customer service. I can’t wait to get the right size and try this pretty new ac :)
Written by a customer while visiting Windmill
Customer Rating
5
Great Company
on July 5, 2023
Posted by: Cindy S.
I am so thrilled with my unit it works wonderful. I only had one small issue with the thermostat not registering the temperature correctly but the company's customer service was quick to fix the issue and satisfy me 100%. I would recommend this unit and or company to anybody they really do stand behind their product!
Written by a customer while visiting Windmill
Customer Rating
5
Top notch service.
on July 6, 2023
Posted by: Kevin W.
The customer Service experience was amazing. I had a small issue with my unit, after working with the agent a replacement air conditioner was sent out that day. I cannot recommend this company enough.
Kevin
Vermont USA
Vermont USA
Written by a customer while visiting Windmill
Customer Rating
5
Very quiet and powerful. Looks
on July 6, 2023
Posted by: Herb N.
Very quiet and powerful. Looks good and I like the app.
Written by a customer while visiting Windmill
Customer Rating
4
Love it but not as quiet as it’s claimed to be
on July 6, 2023
Posted by: Jeanne d.
This AC unit is great. I love that you can specify the temperature and also put it on eco mode to keep a stable temperature. The app is so convenient too. Aesthetically it’s not an eye sore which is good and it was fairly easy to install. My only complaint is that it’s definitely not as quiet as the website claims it to be.
Written by a customer while visiting Windmill
Customer Rating
5
Love this unit! It was
on July 6, 2023
Posted by: Sharon A.
Love this unit! It was easy to install. It cools quickly and quietly. Sort of excited about my other a/c breaking so I can REPLACE IT with a Windmill …lol
Written by a customer while visiting Windmill