Customer reviews from Windmill
Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Average customer rating
4.8
(1,029 Reviews)
Rating breakdown 1,029 reviews
5 Stars
896
4 Stars
80
3 Stars
38
2 Stars
12
1 Star
3
90%of customers recommend this product.
(
9 out of
10)
Customer Reviews for Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Customer Rating
5
the best AC we've had
on June 23, 2023
Posted by: Megan T.
We absolutely love this AC. We got the 10k unit and find it cools sufficiently better than our previous 10k unit. It's also so much quieter, to the point that we don't even know it's on. It fit perfectly in our window, and we had no problem with the installation. Our only complaint, if it could even be called that, is that there isn't a Celsius setting for those of us who didn't grow up in the States.
Written by a customer while visiting Windmill
Customer Rating
5
Perfection.
on June 23, 2023
Posted by: Andrea D.
I’m so happy with my AC! It’s so clean looking and quiet. The app works really well and Alexa pairs with it quickly and easily.
But honestly, the icing on the cake was the customer service! Someone got back to me within minutes of an email.
If my apartment was bigger I’d get more!
So worth it.
But honestly, the icing on the cake was the customer service! Someone got back to me within minutes of an email.
If my apartment was bigger I’d get more!
So worth it.
Written by a customer while visiting Windmill
Customer Rating
5
Exceptional Service
on June 24, 2023
Posted by: Kasey H.
Amazing service. Can’t thank you enough for helping with the missing unit!
Written by a customer while visiting Windmill
Customer Rating
1
Totally freezing last night - not a good product!!!!!
on June 24, 2023
Posted by: Logan M.
Installed AC, set for 68 deg. Compressor runs constantly, room gets down to 63, totally freezing, compressor still runs! Tried again - set for 76 deg. Compressor running constantly, gets down to 69 deg. Still running! Totally disappointed. Bought based on Wirecutter review. I expect this device to keep temperature, not make it super super cold. Don't know how to solve problem.
Written by a customer while visiting Windmill
Customer Rating
5
I was totally satisfied with
on June 24, 2023
Posted by: john c.
I was totally satisfied with the unit. Unfortunately, I was unable to use in my basement because of ceiling space limitations. Under different circumstances, I would buy again
Written by a customer while visiting Windmill
Customer Rating
5
The unit was as promised:
on June 24, 2023
Posted by: Katharine E.
The unit was as promised: easy to install, aesthetically superior to standard window units, and extremely quiet. It's also easy to control the unit via the app, and it does an excellent job of cooling my small city apartment. Thank you!
Written by a customer while visiting Windmill
Customer Rating
5
Will buy again
on June 24, 2023
Posted by: Rianna R.
The set up was super easy and love that it came with a piece you can cut to fit your window perfectly on the sides. I bought the small one just for my bedroom but will be buying the bigger one to replace the one in my living room. Love that they offer to remove & dispose of your old one for you!!
Written by a customer while visiting Windmill
Customer Rating
5
Quiet AC
on June 24, 2023
Posted by: Dani R.
Love it! Heavy but easy to install. Setup in less than 5 minutes. The app works great! All functions work perfectly.
Written by a customer while visiting Windmill