Customer reviews from Windmill
Windmill - WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Average customer rating
4.8
(1,124 Reviews)
Rating breakdown 1,124 reviews
5 Stars
982
4 Stars
87
3 Stars
40
2 Stars
13
1 Star
2
99%of customers recommend this product.
(
102 out of
103)
Customer Reviews for Windmill - WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Customer Rating
3
Attractive but not without problems
on June 14, 2023
Posted by: Richard D.
The unit is very attractive, though mine arrived with a slight dent in the housing. Installation was fairly easy, though I had to adapt it a bit due to my storm windows. It cools very well, however it does rattle and buzz. I had to tape the filter to the unit to stop vibration noise. I am least satisfied with the way the unit and app communicate. I have deleted and reinstalled it, but the app always registers the room temp as 67 and watts used as 20. There is a long lag between turning the unit on in the app and it actually coming on. I had it set at 68 and when I woke up, the display on the unit read 59--a little too cold.
Written by a customer while visiting Windmill
Customer Rating
4
Everything advertised is true
on June 14, 2023
Posted by: Connie K.
Set up extremely simple. My remote didn’t work, and the company replaced quickly. It is a quiet, effective unit.
Written by a customer while visiting Windmill
Customer Rating
5
Second windmill
on June 14, 2023
Posted by: Michaela C.
This is our second windmill- we bought one in 2022 for our daughter’s nursery, and another this year for our bedroom. Both are the smallest version. They are great. Attractive as an AC unit can be, relatively quiet, able to be controlled remotely via app (great to turn on when you’re on the way home!), and best of all- they don’t beep when you push buttons or change settings, so ideal for a nursery!
Written by a customer while visiting Windmill
Customer Rating
5
The windmill ac is quiet
on June 14, 2023
Posted by: Walter W.
The windmill ac is quiet (whisper quiet!). It looks great and operates smoothly. I had a little trouble with the unit on delivery. The compressor was a little loud. So customer service helped replace it really quickly; it happened again, but they replaced it again and gave me some perks as a consolation. I’m confident the issue was in the shipment not the units itself, but the team at Windmill was super supportive and quick to help. Love the units we have and so happy at how quiet they are.
Written by a customer while visiting Windmill
Customer Rating
5
Love it!!!
on June 15, 2023
Posted by: Wilbur G.
I love it:) It is easy to install, easy to clean the filter and keeps the house cool. 🥶This is our second one :)
Written by a customer while visiting Windmill
Customer Rating
5
Excellent customer service and a great product
on June 15, 2023
Posted by: Matt R.
I had issues with my initial delivery and the team at Windmill was right there to assist, could not have asked for more. Also, I love my air conditioner. It's small, compact, and efficient. The app works seamlessly and I have already gotten compliments on the sleek, minimal design. Absolutely recommend.
Written by a customer while visiting Windmill
Customer Rating
4
Would recommend
on June 15, 2023
Posted by: Zach Z.
Easy to install and works as advertised. We're still working on getting the temperature just right but overall we're happy with the purchase.
Written by a customer while visiting Windmill
Customer Rating
4
Using the Windmill AC
on June 15, 2023
Posted by: John P.
The Windmill was very easy to install by myself(took less that a 1/2 hour). The design is nice and clean and it quickly cools my bedroom. The controller is simple to use and easily understandable. The unit is a tad bit noisier than I would have liked. But, overall, it is a keeper and I am pleased with it.
Written by a customer while visiting Windmill