Customer reviews from Windmill
Windmill - WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Average customer rating
4.8 out of 5
4.8
(1,203 Reviews)
Open Ratings Snapshot
Rating breakdown 1,203 reviews
5 Stars
1,059
4 Stars
89
3 Stars
40
2 Stars
13
1 Star
2
99%of customers recommend this product. 
(
181 out of 182
)
Best Buy Privacy Policy
Customer Reviews for Windmill - WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Customer Rating
5 out of 5
5
Thoughtfully designed and great customer service
on September 8, 2025
Posted by: Chuck B.
from US, United States
The thoughtfulness of the design and installation process was fantastic! Little things like them including a pair of nice siccors was impressive.We had a problem with our unit's fan rattling and after working with customer service (who were great) and sending them videos they replaced it with no problems.My only complaint was that they should allow for larger video sizes. 10 MB is way too small to capture the issue.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5 out of 5
5
Great customer service!
on September 12, 2025
Posted by: Jennifer S.
from US, United States
The AC saved me money this year which was already great but it started to make an odd noise and I was sent a new one no questions asked. Just really great customer service all around.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5 out of 5
5
Great Product
on September 13, 2025
Posted by: Caitlin L.
from US, United States
Works great to cool our large space! Sleek design, easy to install, super quiet but has a fan if you need some white noise.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5 out of 5
5
Perfect
on September 16, 2025
Posted by: Nico B.
from US, United States
Why didn't I buy this sooner? Truly quiet and cools my apartment quickly.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5 out of 5
5
trying something different
on October 3, 2025
Posted by: Sandra F.
from US, United States
I saw this AC on a news site, and thought it sounded like a great little machine. Now that I have one in my window I can report the Windmill is quiet, easy to control, and keeps my rooms nice and cool. No more roaring when the compressor kicks in. I love it!
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5 out of 5
5
Extremely pleased with our Windmill AC and customer service
on October 9, 2025
Posted by: John P.
from US, United States
A beautiful window unit, sleek, quiet, and the customer service has been outstanding!
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5 out of 5
5
Customer service
on October 9, 2025
Posted by: Dorothy &. G. C.
from US, United States
Great unit and if there is a problem customer service will take care of the problem right away.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5 out of 5
5
Great AC
on October 11, 2025
Posted by: Ellen C.
from US, United States
Easy to install. Cools down fast. Very quiet inside and outside. Great AC
I would recommend this to a friend!
Written by a customer while visiting Windmill
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