Customer reviews from Windmill
Windmill - WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Average customer rating
4.8
(1,203 Reviews)
Rating breakdown 1,203 reviews
5 Stars
1,059
4 Stars
89
3 Stars
40
2 Stars
13
1 Star
2
99%of customers recommend this product.
(
181 out of
182)
Customer Reviews for Windmill - WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Customer Rating
5
Amazing difference
on July 30, 2025
Posted by: Brandon S.
from US, United States
Upgrading from 5 year old ACs to the Windmil WhisperTech made a massive differnece in our home. We needed the silence for my partner's home office where he's on video calls all day and couldn't believe how well it worked. We ordered 2 more for other rooms. The change in volume is remarkable, the ability to control them from an app makes keeping the pets comfortable without breaking the bank much easier when we're out, and I LOVE that they dont blow directly forward, but up and around instead. So much easier to sleep without getting congested when an AC is not blowing toward your face. We did have a small issue with one of them, and they promptly replaced it when I sent a video of the issue. Love this product and company.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Our new A/C is working GREAT!
on July 30, 2025
Posted by: Raymond H.
from US, United States
We ordered an A/C unit for a window in our apartment. It arrived as scheduled. It was easy to install and set up. We are enjoying the cool apartment since. We also found that one of our cats likes to sleep in front of it...
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Exceptional product and exceptional service
on August 1, 2025
Posted by: Nicholas G.
from US, United States
We ordered 2 10k btu quiet units for our home and received them quickly. Unfortunately one of the units did not work properly. An email sent to the support team was responded to in a few hours, troubleshooting services suggested, and when that did not resolve the problem a new unit was shipped out to us quickly. It’s always frustrating to get a product that’s not working properly, but a great company sets itself apart by making a resolution quick and painless. Very satisfied with our purchase and will add a few more units to our 1525sft home in the coming season. Compliments to the design team and the customer service team.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Great customer service.
on August 1, 2025
Posted by: Rosa T.
from US, United States
I can’t say enough this company has great customer service. A/C stopped working I emailed them on a Saturday and Skye emailed me back within 20 minutes, we went through all the steps to find out what was wrong with the system. When they reviewed everything they found it was the unit that was not working they sent us a new unit awesome was not expecting that at all. Very thankful because the east coast was getting a heatwave.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Excellent customer service
on August 3, 2025
Posted by: Kristen J.
from US, United States
Our AC unit was making a lot of noise. We were asked to answer questions and send a short video of the problem, which we did, and they immediately sent us a new AC unit for free. They even followed up when they didn’t hear back from us initially. Very impressed with this customer service. Hoping the new unit is quiet as advertised, and if it is, we will be loyal Windmill customers!
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Great product and customer service!
on August 4, 2025
Posted by: Donna F.
from US, United States
The first air conditioner we purchased had some issues but with customer service's help we were able to get a replacement. this air conditioner is so quiet and cools the room quickly. I would highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Great Product and Customer Service
on August 5, 2025
Posted by: SARINA R.
from US, United States
Excellent product. The design is really intuitive. When we had an issue, customer service provided immediate help. That alone will make us a loyal customer.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
I just installed my 2nd Windmill AC
on August 5, 2025
Posted by: Wendy T.
from US, United States
I am try happy with this product. Easy to install and very quiet. I have recommended it to my friends.
I would recommend this to a friend!
Written by a customer while visiting Windmill