Customer reviews from Windmill
Windmill - WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Average customer rating
4.8
(1,104 Reviews)
Rating breakdown 1,104 reviews
5 Stars
957
4 Stars
87
3 Stars
43
2 Stars
14
1 Star
3
96%of customers recommend this product.
(
77 out of
80)
Customer Reviews for Windmill - WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Customer Rating
5
Amazing Customer Service
on June 21, 2025
Posted by: Clara H.
from US, United States
I had an issue with my air conditioner. I reached out to Windmill. They were extremely responsive and quickly came to a resolution. They replaced my unit. I was blown away! They wanted to my sure my Windmill was quiet and they stand by their product. Loyal client for life!
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Great unit. Even better customer service.
on June 21, 2025
Posted by: Rick W.
from US, United States
I bought the A/C based on the Wirecutter review. My unit had issues. I sent video to the most excellent Windmill Customer service. The response time was amazing and my new unit is ready to be installed! I’m very happy to deal with a company that is proud to back their products! Thanks to the windmill team!
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Thanks !
on June 21, 2025
Posted by: Colin M. W.
from US, United States
New unit working perfectly.Thanks for the timely exchange.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Amazing!
on June 21, 2025
Posted by: Robin A. G.
from US, United States
By far one of the best AC units I’ve ever purchased. It’s truly remarkable how quiet it is. Also the support team they have is equally as amazing! I purchased 2 of the WhisperTech 8000 btu units from Costco, both arrived and one unit wasn’t functioning correctly. The support team was very friendly and helpful. With a couple emails they were able to replace my unit. I highley recommend this company and their products! I won’t be buying any other brand of AC units going forward. Absolutely amazing!
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Easy install and quiet
on June 22, 2025
Posted by: Martha J.
from US, United States
I am not strong. Yet I was able to single-handedly install the 10K a/c by myself within an hour. When I turned it on, there was a little bit of noise. Now that it’s been two days, it’s basically silent. Highly recommend. I also love that the air blows out on the sides and not through the face — much more comfortable this way if you place it in front of your bed or desk. Really lovely design, both aesthetically and functionally.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
2
Windmill Ac
on June 23, 2025
Posted by: JC
from US
Useless during the NY heatwave. Not getting cold at all. Waste of electricity
No, I would not recommend this to a friend.
Written by a customer while visiting Windmill
Customer Rating
5
Working well
on June 24, 2025
Posted by: Glenn C.
from US, United States
New unit replaced defective one, so far all good. Customer service was excellent throughout. Cheers.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Best Customer Service
on June 25, 2025
Posted by: JAMIE R.
from US
We had some issues with the AC but the customer service team made it smooth and easy to rectify. I highly recommend Windmill and love to support newer small businesses. Their customer service is amazing.
I would recommend this to a friend!
Written by a customer while visiting Windmill