Customer reviews from Windmill
Windmill - WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Average customer rating
4.8
(1,104 Reviews)
Rating breakdown 1,104 reviews
5 Stars
957
4 Stars
87
3 Stars
43
2 Stars
14
1 Star
3
96%of customers recommend this product.
(
77 out of
80)
Customer Reviews for Windmill - WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Customer Rating
4
2 AC's, 1 set of screws
on May 16, 2025
Posted by: Rachel E.
from US, United States
I like the appearance of the AC's, it is cooling well and it was easy to install. However, I ordered two units and one of them was missing screws and the window lock.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
4
Best Window AC Experience I’ve Ever Had
on May 17, 2025
Posted by: Jed H.
from US
My brother and I were ready to install it and had all these extra tools and stuff prepared and couldn’t believe how quickly it went, and also that we didn’t need any extra tools! Pre-assembled accordion sides is a time saver and game changer. Taking off one star bc despite being WhisperTech, it’s really quite noisy during the cooldown phase after the desired temp is reached and the compressor turns off.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Top-notch customer support
on May 19, 2025
Posted by: Cara S.
from US, United States
The 10k BTU air conditioner that I ordered was damaged in shipment. I got in touch with Windmill's customer support, and they were in real-time conversation with me via e-mail to troubleshoot the problem and then determined that the unit needed to be replaced. They worked with me to schedule shipment so it would fit my availability, and followed up to make sure all was well. Thank you Eddy and the rest of the Windmill support team!
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
I love this air conditioner!
on May 19, 2025
Posted by: Erin M.
from US, United States
This air conditioner is just as they say, quiet! The unique front of the unit is much more attractive and the way the air flow is directed encourages airflow. This is my 2nd purchase.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
WindmillAC
on May 29, 2025
Posted by: Gary C.
from US, United States
Like the appearance, looks real good in living room. Temps here in mid 50’s, so haven’t had chance to use it.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Works great!
on June 4, 2025
Posted by: Birgit B.
from US, United States
I am a fan! This is the third windmill unit I purchased for different rooms in different bldgs! I absolutely love the efficiency and how quiet they are.I purchased my first unit almost 5 years ago and it still works great!
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Fantastic customer service
on June 5, 2025
Posted by: Linda B.
from US, United States
My AC started making loud sounds.... I called customer service, and within a couple hours of receiving my video they had a new one winging my way. It's arrived just in time for the heat wave.
I would recommend this to a friend!
Written by a customer while visiting Windmill
Customer Rating
5
Great AC
on June 7, 2025
Posted by: CJ
from US, United States
This AC is really amazing. It was easy to install, we love that it has a remote remote and we can also turn it on from our phones. It looks so good in our window and really cools the room down. Just awesome.
I would recommend this to a friend!
Written by a customer while visiting Windmill