Customer reviews from Windmill
Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Average customer rating
4.8
(1,023 Reviews)
Rating breakdown 1,023 reviews
5 Stars
891
4 Stars
80
3 Stars
38
2 Stars
12
1 Star
2
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Customer Rating
5
Exceeded Expectations
on August 17, 2024
Posted by: Joseph G.
Great service - replacing a unit on warranty - done promptly and with enthusiasm. New unit works wonderfully!
Written by a customer while visiting Windmill
Customer Rating
4
Not-Centered install works fine
on August 18, 2024
Posted by: Robert P.
I got the 10k btu unit mainly for when the power goes out and to run off my generator, but also to assist the central ac during extra hot days or when a crowd of people are over. I love how quiet it runs putting out a nice stream of cold air. The sleak compact modern design makes a subtle presence so it's hardly noticeable. My installation couldn't be centered so I had to take that in account and couldn't use the according extensions.
Installation was easy since the frame was built in; however, this does raise my concern for security. Unless one takes steps in that regard, it could easily provide a way in for break-ins or even being stolen. I had my alarm company put a sensor on it. I did wish there were a few optional security assessories offered.
Installation was easy since the frame was built in; however, this does raise my concern for security. Unless one takes steps in that regard, it could easily provide a way in for break-ins or even being stolen. I had my alarm company put a sensor on it. I did wish there were a few optional security assessories offered.
Written by a customer while visiting Windmill
Customer Rating
5
First time customer
on August 21, 2024
Posted by: Gabby Q.
So far great experience. Sometimes it makes noise when I raise the fan speed. Keeps the apartment cool and feeling fresh. The only thing I would add to the A/C and app is, air quality. Have the ability to tell how much pollution is in the air. As well as how much the double filtration cleans the air since the A/C been on. Other than that I am happy so far with this purchase. The design is so sleek and contemporary and best of all made for New York apartments!
Written by a customer while visiting Windmill
Customer Rating
5
Very quiet. Love the app!
on August 21, 2024
Posted by: Ann T.
Very quiet. Love the app! It was easy to install but I needed help lifting it into my window.
Written by a customer while visiting Windmill
Customer Rating
5
Great customer support and fantastic product.
on August 22, 2024
Posted by: Phong T.
Great product and customer support. I had trouble with my unit and the customer service and tech support help me resolve my issue. They were quick to reply , helpful and friendly.
Written by a customer while visiting Windmill
Customer Rating
5
10 out of 10
on August 23, 2024
Posted by: Padra M.
Cools room instantly, very quiet, looks beautiful as well! Super happy with it!
Written by a customer while visiting Windmill
Customer Rating
5
Great Customer Service
on August 23, 2024
Posted by: Elizabeth R.
This is a company that lives up to its promises. They are very responsive, and fair.
Written by a customer while visiting Windmill
Customer Rating
5
whisper quiet
on August 23, 2024
Posted by: michael g.
Stick to the whisper quiet units. they are excellent. great app too.
Written by a customer while visiting Windmill