Customer reviews from Windmill
Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Average customer rating
4.8
(1,023 Reviews)
Rating breakdown 1,023 reviews
5 Stars
891
4 Stars
80
3 Stars
38
2 Stars
12
1 Star
2
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Customer Rating
5
Great product, excellent service!
on August 5, 2024
Posted by: Jane M.
I rarely write reviews, even when the product is great, but Windmill is an exception. Not only is the product solid, the customer service is the best I've experienced. Very patient, knowledgable, immediate responses to several questions I had setting the AC up and getting it to run smoothly. I really appreciate the quality service and genuine interest to provide quality, positive service. Thank you!
Written by a customer while visiting Windmill
Customer Rating
5
Must buy!
on August 5, 2024
Posted by: Simi A.
Incredible AC! Super easy to install, chic design and practically silent!
Written by a customer while visiting Windmill
Customer Rating
5
Absolutely LOVE
on August 5, 2024
Posted by: Sarika S.
Super quiet, so visually appealing, and in love the app and remote control options. Have been living and sleeping SO much better thanks to this unit!
Written by a customer while visiting Windmill
Customer Rating
5
Awesome customer support
on August 6, 2024
Posted by: David J.
My 6,000 BTU Windmill A/C was replaced by Windmill even though it was a couple of months out of warranty. It had an E2 error that, even though the unit blew plenty of cold air, I could only control it with the remote or Android app. Customer service was helpful in walking me through the troubleshooting process and when I was unable to clear the code, the said they would send a new unit. It arrived in a couple of days.
THAT IS GOOD COMPANY SUPPORT. And while I was disappointed that the unit threw a code at all, I was thrilled at the positive company response. You won't get that with LG or GE. Nope.
Written by a customer while visiting Windmill
Customer Rating
5
Cools the entire first gloor
on August 6, 2024
Posted by: Barry H.
Just installed a new 8,000btu we thought would cook our very sunny family room and to our surprise it’s cooling the entire first floor. Very quiet as well.
Written by a customer while visiting Windmill
Customer Rating
5
The best products The best
on August 6, 2024
Posted by: clare w.
The best products
The best customer service I highly recommend !
The best customer service I highly recommend !
Written by a customer while visiting Windmill
Customer Rating
5
It's a beautiful, stylish AC
on August 7, 2024
Posted by: Joaquin D.
It's a beautiful, stylish AC unit that is very easy to install, compact, and solid-functioning. My unit had a crack, and customer service dealt with the situation in a very responsible and smooth way and replaced it quickly. While appearance and design are top-quality, the AC unit also performs very well cooling big rooms, even in the hot summer in Manhattan. I also like the eco feature and the phone app, which allows me to remote control it while on the way home.
Written by a customer while visiting Windmill
Customer Rating
5
Best Company EVER!!
on August 7, 2024
Posted by: Jami M.
I never have had the pleasure to work with a company with such integrity and attention. I was blown away by their prompt service and commitment to resolve my issue.
Written by a customer while visiting Windmill