Customer reviews from Windmill
Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Average customer rating
4.8
(1,023 Reviews)
Rating breakdown 1,023 reviews
5 Stars
891
4 Stars
80
3 Stars
38
2 Stars
12
1 Star
2
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Customer Rating
5
Effective, Sharp-Looking Unit & Great Customer Support
on July 4, 2024
Posted by: Jennifer M.
Wow! The customer service for Windmill is efficient and effective. We were having issues with the power on our unit one evening and messaged Windmill Customer Service-we received a response back right away with. troubleshooting steps. They ended up replacing our unit-and we received the new unit just a few days later. I cannot recommend this company enough! We are back to cool and refreshing air in our home.
Written by a customer while visiting Windmill
Customer Rating
4
As described, excellent at cooling and quiet
on July 5, 2024
Posted by: Lara S.
I was very pleased with the low decibels and quality of this product and bought 2 for each floor of the house. My husband and I were laughing that we should have installed it after 4th of July because the formerly loud air conditioners we owned were at least good for one thing which was preventing our dogs from hearing fireworks.
Two notes of improvement for the designers
1) The buttons to select speeds, modes, etc are so tiny that my husband couldn't read them and said "It's ok, I'll memorize what's where". This is not ideal for a lot of people with eyesight limits (especially considering you may be adjusting the product in low-light) and motor skill issues.
2) The A/C itself weighed so much more when inside the box that we were unprepared to carry it indoors upon delivery. Perhaps a warning on the weight of the box when it's delivered. Once it's outside the box, it's more managable with 2 people to lift.
1) The buttons to select speeds, modes, etc are so tiny that my husband couldn't read them and said "It's ok, I'll memorize what's where". This is not ideal for a lot of people with eyesight limits (especially considering you may be adjusting the product in low-light) and motor skill issues.
2) The A/C itself weighed so much more when inside the box that we were unprepared to carry it indoors upon delivery. Perhaps a warning on the weight of the box when it's delivered. Once it's outside the box, it's more managable with 2 people to lift.
Written by a customer while visiting Windmill
Customer Rating
5
I love my Windmill! It
on July 6, 2024
Posted by: Paula B.
I love my Windmill! It works perfectly, it makes no noise and is very aesthetic.
Written by a customer while visiting Windmill
Customer Rating
5
Cool as a Cucumber
on July 6, 2024
Posted by: Jennifer V.
Very attractive and effective unit, cools my large dining/living area much better than the portable I was using (I bought the 10k btu). Love it!
Written by a customer while visiting Windmill
Customer Rating
5
My second Windmill
on July 8, 2024
Posted by: Elaine L.
This is my second Windmill AC and it is perfect. Does not look as good as the advertising if you tilt your AC which is necessary.
I think you should remove the scissors (not needed)
A filter did not come with my second AC but I am sure this will be taken care of by Windmill.
Written by a customer while visiting Windmill
Customer Rating
5
The Windmill a/c is awesome.
on July 9, 2024
Posted by: Rich M.
The Windmill a/c is awesome. Easy to install. Very quiet and works great. Customer service is also outstanding. A great experience.
Written by a customer while visiting Windmill
Customer Rating
5
Great Product
on July 9, 2024
Posted by: Joe F.
I would like to thank the entire team that made sure my experience was great and a special thanks to Maggie and Skye who went out of their way to help I would not think twice about doing business with this company great product and great customer service
Written by a customer while visiting Windmill
Customer Rating
5
Great AC Unit
on July 9, 2024
Posted by: Sebastian B.
I love my new AC unit. It keeps my room cool and it was easy to install.
Written by a customer while visiting Windmill