Customer reviews from Windmill
Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Average customer rating
4.8
(1,024 Reviews)
Rating breakdown 1,024 reviews
5 Stars
891
4 Stars
80
3 Stars
39
2 Stars
12
1 Star
2
100%of customers recommend this product.
(
4 out of
4)
Customer Reviews for Windmill WhisperTech 12,000 BTU Smart Window Air Conditioner with Inverter Technology - White
Customer Rating
5
enclosed
on June 5, 2024
Posted by: James E.
I like this window AC. It does a good job cooling my space, it is relatively light-weight compared to my old Friedrich AC, quite efficient with available settings, looks great, easy to install and easy to use with the shipped on/off controller or the Windmill downloadable app that I use almost exclusively. During the set-up process connecting the AC to my network, I had a question for customer service. I emailed customer service on a Saturday thinking I may here from them the following week, however to my great surprise, they got back to me within 30 minutes. Issue resolved and humming along since! So far, so good!!
Written by a customer while visiting Windmill
Customer Rating
5
I own two units.
on June 5, 2024
Posted by: FREDERICK T.
I own two units (5,000 and 12,000) I like them because they're very quiet , efficient and they're relatively smaller in size than comparable competitors . I also like being able to control them with the smartphone app.
Written by a customer while visiting Windmill
Customer Rating
5
Windmill customer service
on June 6, 2024
Posted by: Francis A.
Delivery was on time. The unit runs great. I am especially happy with customer service handling an extra item I ordered which was not in my initial delivery. Customer service was awesome ty.
Written by a customer while visiting Windmill
Customer Rating
5
Very happy with this AC
on June 8, 2024
Posted by: Christine B.
What I love about this AC:
I can sit near the AC unit and not have cold air blowing on me - it is directed up!
It is truly the quietest window AC I have ever encountered.
It was not as heavy as typical window AC's of the same size.
While it is still an AC in the window in the middle of the room, it just looks nicer. It is much sleeker and modern looking, just not such an eyesore.
I can sit near the AC unit and not have cold air blowing on me - it is directed up!
It is truly the quietest window AC I have ever encountered.
It was not as heavy as typical window AC's of the same size.
While it is still an AC in the window in the middle of the room, it just looks nicer. It is much sleeker and modern looking, just not such an eyesore.
Written by a customer while visiting Windmill
Customer Rating
5
Excellent quality
on June 9, 2024
Posted by: Elizabeth W.
Easy to install, quiet and high quality. Our air conditioners needed replacing and I am so glad I purchased two.
Written by a customer while visiting Windmill
Customer Rating
5
Great product!
on June 10, 2024
Posted by: Kerrry W.
I was a bit puzzled about how to install the air conditioner with my vinyl window frame, but received very prompt customer support. I love the air conditioner. My two favourite features are the smartphone app (being able to adjust the mode and temperature when I'm not at home to make sure my dog stays cool is amazing), and the fact that this unit blows air up rather than horizontally. Definitely recommend!
Written by a customer while visiting Windmill
Customer Rating
5
Outstanding Customer Service
on June 10, 2024
Posted by: Antonia M.
I purchased an ac unit, it arrived and when I tried to use it, it sounded defective. I emailed customer service, sent a video of what my unit was doing. They responded almost immediate, I was so surprised and thankful! We preformed some trouble shootings and the unit was deemed defective. They sent me a new one within a few days. Hands down the easiest, most helpful, and very effective customer service. I love my Windmill, I’m slowing growing my collection. = )
Written by a customer while visiting Windmill
Customer Rating
5
Outstanding customer service
on June 11, 2024
Posted by: Karen G.
I am amazed and in love with my windmill. Theresa ECO setting is perfect for my needs, and the phone app makes it easy to turn off when I leave for work and turn back on a couple of hours before I come home. No more blasting the tv to hear over the old clunky one that used to live in my window. Clean lines, a sleek design, and great functionality make it an outstanding purchase. The customer service went out of their way to be helpful and they came through for me with flying colors.
Shipping from Fed Ex left a lot to be desired as the driver dropped the unit from his truck onto the driveway. I filed a complaint with them. I would recommend being home to accept the delivery, and watching or directing the driver to handle it with care and keep it “this side up”
Written by a customer while visiting Windmill