Customer reviews from Samsung US
Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Average customer rating
4.6
(260 Reviews)
Rating breakdown 260 reviews
5 Stars
203
4 Stars
31
3 Stars
13
2 Stars
5
1 Star
8
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Customer Rating
5
Great picture
on June 12, 2024
Posted by: Robbel
from Windsor
[This review was collected as part of a promotion.] I have always been a Samsung guy and always buy Samsung products. I am very impressed with this TV! This a big upgrade over the regular OLEDs. If you're coming from a standard HD TV that you picked up for couple hundred bucks, you are going to be blown away at the quality. The colors are so bright, vibrant, eye-popping, and just breath taking. And the blacks are TRUE blacks with NO pixelation whatsoever.
The TV has many great features, such as ambient lighting, many applications, built in voice AI of your choosing (Alexa or Google Assistant), like older models you get Samsung TV Plus for free with tons of channels, and screen saver mode, which you can add any picture you want. And while some people do not like the new interface, I think it's very simple, well organized, and easy to use.
The remote controller is still slim, like last generation. If you're coming from a convential remote with numbers and tons of buttons, it may take a little time getting use to as there is no number buttons on remote at all. If trying to go to a specific channel, voice AI is fastest and best way to do it. Has built in Netflix, Amazon Prime, and Disney+ buttons for quick access. Fun fact! The new remote does NOT take any batteries whatsoever. It charges via solar lighting (sunlight) when remote is upside down. How cool is that?! No more worrying about batteries dying.
Gaming experience on this TV is phenomenal, with built-in in surround sound.
Overall, this is the best Samsung TV I've ever had hands down, and I'm just blown away with the picture quality. If you're like me and love watching your favorite TV series and movies in the absolute best quality, then I highly recommend this TV!
The TV has many great features, such as ambient lighting, many applications, built in voice AI of your choosing (Alexa or Google Assistant), like older models you get Samsung TV Plus for free with tons of channels, and screen saver mode, which you can add any picture you want. And while some people do not like the new interface, I think it's very simple, well organized, and easy to use.
The remote controller is still slim, like last generation. If you're coming from a convential remote with numbers and tons of buttons, it may take a little time getting use to as there is no number buttons on remote at all. If trying to go to a specific channel, voice AI is fastest and best way to do it. Has built in Netflix, Amazon Prime, and Disney+ buttons for quick access. Fun fact! The new remote does NOT take any batteries whatsoever. It charges via solar lighting (sunlight) when remote is upside down. How cool is that?! No more worrying about batteries dying.
Gaming experience on this TV is phenomenal, with built-in in surround sound.
Overall, this is the best Samsung TV I've ever had hands down, and I'm just blown away with the picture quality. If you're like me and love watching your favorite TV series and movies in the absolute best quality, then I highly recommend this TV!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
The picture will not disappoint
on June 12, 2024
Posted by: PhilInHumbleTX
from Humble
[This review was collected as part of a promotion.] This tv lives up to Samsung's brand reputation. Starting with the unboxing process, Samsung made it very easy to open the box and remove the tv. The setup was easy. The legs/stand installs with easy. I had the TV powered on in less than 10 minutes.
Things I like:
* The remote control is very simple and easy to use. The voice controls work well
* The TV's bezel is only a 1/4 inch thick
* Connecting to WIFI and ethernet was a breeze. The tv automatically installs the latest firmware updates
* The picture is impressive. It's very bright and sharp. The deep blacks add to the detailed picture
* Casting content to the tv is very straightforward
* The sound is decent for a flat screen tv. Realistically, I would not expect too much in the way of impressive from a flat panel.
* The TV's bezel is only a 1/4 inch thick
* Connecting to WIFI and ethernet was a breeze. The tv automatically installs the latest firmware updates
* The picture is impressive. It's very bright and sharp. The deep blacks add to the detailed picture
* Casting content to the tv is very straightforward
* The sound is decent for a flat screen tv. Realistically, I would not expect too much in the way of impressive from a flat panel.
Things that can be improved:
* The Samsung Smart Things user interface needs major improvements. It is not the easiest menu system to navigate
* You must sign up for a Samsung account to install apps on the tv
* The user interface freezes from time to time
* You must sign up for a Samsung account to install apps on the tv
* The user interface freezes from time to time
Overall, I would recommend this tv simply for the impressive picture. It's what Samsung is known for, and they did not disappoint with this new model. I personally use my Chromecast to cast content to the tv.
I would recommend this to a friend!
Response from The InsidersBy Samsung Specialist, June 13, 2024
PhilInHumbleTX,
We appreciate you sharing your experience with Samsung's S85D OLED. For optimal performance, we ask that you please ensure your TV is running the latest firmware update. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your experience with Samsung's S85D OLED. For optimal performance, we ask that you please ensure your TV is running the latest firmware update. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting The Insiders
Customer Rating
5
WOW! The picture quality is amazing!
on June 14, 2024
Posted by: heathergucinski
from North Hollywood
[This review was collected as part of a promotion.] Wow! I have had a OLED tv in the past but this one is the best one I have ever used. The contoured design makes it look so good in my room while providing the best viewpoints out there. The color is amazing and when watching shows I am just blown away. The new real depth enhancer makes the picture feel like you are right there in the action while watching your favorite series. It makes watching action scenes feel so real . I also love that it up resolutions old. content to make it the best picture possible. I watched Breakfast at Tiffanys and was surprised how good it looked, considering how old of a movie it was. The sound is also incredible. I had never used Dolby Atmos before and not sure I could ever go back, it is wonderful. The Object tracking sound feature is also very cool; it helps make the sound feel like it is moving with the picture, it is an incredible feature i actually never knew existed. The TV is so thin and very easy to install. I really love all the features it also comes with. It is very wonderful and I would highly recommend it to anyone looking for a new TV. It is also very reasonably priced considering that he quality and what you get out of it! The OS this system uses is not my favorite but again that is really minor of a knit pick, because i do not use OS to stream content and use other products.
I love this TV!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
It does not disappoint
on June 14, 2024
Posted by: Anonymous
from Miramar
[This review was collected as part of a promotion.] When the time came to add a TV to one of our rooms, the decision as far as brand, was obvious for us. Our other TVs and soundbars are all Samsung, so we know the quality. But then, based on the space and the size, which one would be the best? After some research, we landed on the S85D series for many reasons: it is fully loaded on specs, the design style, the sound features, and, again, it is a Samsung, so it will fit perfectly with our other devices, not to mention, it is reasonably priced within TVs on the same category.
When the TV arrived, we went through the typical unboxing, setting up the space (wall-mount) and getting all the accessories connected. This is the first TV we purchase in a while, so our first impression was the speed of the set-up. Once everything is plugged in and you turn it on, it takes to through a series of screens that make it really easy and simple to be up and running in no time. It is very user friendly.
Then, came the time to check the actual quality of the image and sound and I can honestly say that it exceeds expectations. The colors, the contrast, the sound are as advertised! The new menu and navigation make it very easy to jump from content apps to cable TV and the response time is great, so, overall, I can say that we are very satisfied with our purchase and recommend it to everyone.
When the TV arrived, we went through the typical unboxing, setting up the space (wall-mount) and getting all the accessories connected. This is the first TV we purchase in a while, so our first impression was the speed of the set-up. Once everything is plugged in and you turn it on, it takes to through a series of screens that make it really easy and simple to be up and running in no time. It is very user friendly.
Then, came the time to check the actual quality of the image and sound and I can honestly say that it exceeds expectations. The colors, the contrast, the sound are as advertised! The new menu and navigation make it very easy to jump from content apps to cable TV and the response time is great, so, overall, I can say that we are very satisfied with our purchase and recommend it to everyone.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome and very sleek design
on June 18, 2024
Posted by: narasimha
[This review was collected as part of a promotion.] Greta tv. Very slim in design. Great elegant and looks beautiful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice tv
on June 21, 2024
Posted by: AmbrosiaB
from Windsor
[This review was collected as part of a promotion.] I’m not usually someone who buys Samsung first, but this TV is amazing. I absolutely love it. Samsung's TV lineup includes VEVO and Pluto movies, and there's a link for music where you can get an entire artist's album included. The internet shows videos like regular TV. My infant loves the kids' channel—it has everything kids could want. You can also use apps to watch other streaming services. The remote is super simple, with quick buttons for Netflix, Prime Video, Disney, and Samsung TV. The picture quality is excellent, and setup was a breeze. I just scanned a QR code and was logged in within minutes. The sound is okay, but I’d recommend getting a soundbar because the loudest setting isn’t very loud. This TV has a ton of features.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Beautiful Picture
on June 21, 2024
Posted by: adele143
from melbourne
[This review was collected as part of a promotion.] My previous television is a Samsung. This is my first time with OLED television. The colors are so vivid. The screen is so bright and colorful. The actual tv is very lightweight. and sleek. The setup is super easy. There are so many things to watch on Samsung tv that there is no need for cable or streaming. You can watch live tv, movies, or listen to music. The remote is easy to figure out. It's a beauty to watch.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome tv
on June 21, 2024
Posted by: Tiffmarie
[This review was collected as part of a promotion.] TV is very clear and has an amazing picture and great sound quality
Value
5
Written by a customer while visiting Samsung US