Customer reviews from Samsung US
Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Average customer rating
4.5
(308 Reviews)
Rating breakdown 308 reviews
5 Stars
230
4 Stars
41
3 Stars
17
2 Stars
8
1 Star
12
87%of customers recommend this product.
(
39 out of
45)
Customer Reviews for Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Customer Rating
4
Happy, not happy
on October 14, 2025
Posted by: AvidTVWatcher
[This review was collected as part of a promotion.] I use my TV to watch movies, sports (both live and recorded), and regular programming. I am not a gamer. While I’m relatively happy with the TV as a whole, I do have annoying issues with the size of the picture enlarging (zooming in) with no interaction on my part, thus requiring me to manually change the picture size back to the correct setting. If not for the picture issue, I would have given this TV a 5 star rating.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Beautiful picture problematic operating system
on October 15, 2025
Posted by: TheBigA
[This review was collected as part of a promotion.] The operating system is so bulky I can almost not log onto my Xfinity account. Everything is super slow and a real pain in my rear end.
Value
3
Response from Samsung USBy Samsung Specialist, November 11, 2025
TheBigA,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Wow wow and wow!
on October 15, 2025
Posted by: Boricua00926
[This review was collected as part of a promotion.] Purchased my Samsung OLED after reviewing and viewing the television at my local electronics store. I was impressed by the performance of the television at the store but was even more impressed by it in my home. The range and depth of colors and performance just are amazing! My last television was the Samsung 65” Curve from years ago and I didn’t think anything could win my heart after that Samsung. But my new Samsung OLED S85D has taken my heart and not disappointed. Yeah Samsung perhaps a Samsung OLED Curve for me?!?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv
on October 16, 2025
Posted by: Pleaseletmewin
[This review was collected as part of a promotion.] It is a great TV all around. I would recommend ten out of ten times
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful upgrade
on October 16, 2025
Posted by: Happywithmysamsung
[This review was collected as part of a promotion.] We use this unit every day for watching local news and streaming movies and events. The picture is flawless. The thickness is ultra thin allowing it to fit our space perfectly. The remote control is compact and easy to use and also works well with our cable receiver. The ability to let the remote charge wit its built in solar panel is a neat touch too. There is really no comparison with our older Samsung tv that this one replaced.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the picture quality of this TV.
on October 19, 2025
Posted by: Cookingmom51
[This review was collected as part of a promotion.] I use my Samsung TV to watch sports, TV syndicated broadcast, music streaming services and movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on October 20, 2025
Posted by: Brew Baker
from Hales Corners, WI
Best picture in a TV I have ever had. Great, great TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Impossible TV
on October 20, 2025
Posted by: None
Hate this TV. Impossible to manage. Shuts off. Changes channels. Worst a tv I have ever had.
Response from Samsung USBy Samsung Specialist, November 11, 2025
Hi,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US