Customer reviews from Samsung US
Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Average customer rating
4.6
(260 Reviews)
Rating breakdown 260 reviews
5 Stars
203
4 Stars
31
3 Stars
13
2 Stars
5
1 Star
8
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Customer Rating
4
Great Color once you adjust the black
on June 5, 2025
Posted by: SamsungOLED
[This review was collected as part of a promotion.] I use the TV daily for general local channel watching and streaming movies. The only issue I have is that the sound sometimes goes louder by itself. I have adjusted the settings as suggested, but it still does it at times. Otherwise, the color is fantastic. I can now watch the TV without closing all of the blinds due to window glare. I live in Arizona so bright light and glare can be tough. Now, with this TV, I can watch it without closing the window blinds.
The black color is really black and needed to be adjusted so it looked realistic. The size is great for what I needed. Other than the sound issue, I am really satisfied with the TV.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The best tv
on June 14, 2025
Posted by: Mrsplattv
[This review was collected as part of a promotion.] This tv is really good, and reliable. Clear clear clear picture and sound. Love the way the viewing angles are and the remote is not too bad
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is phenomenal great clarity.
on June 20, 2025
Posted by: Goddess
[This review was collected as part of a promotion.] I use my t.v. for streaming love the quality and the clearness of the t.v . I will recommend this t.v. to family and friends.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great value for the image quality and features.
on June 20, 2025
Posted by: Elenemo
[This review was collected as part of a promotion.] My television is practically used primarily as a PC monitor as much my streaming, and gaming is done on my PC. I don't really do anything productive on my gaming PC. The image is crisp, the colors are bright and the refresh rate is 120hz.
The most annoying thing about the television that caused me to deduct a star is the remote and the cumbersome to navigate menu screen. The remote is small, has minimal buttons and it is overly sensitive so minimal effort is needed to push the buttons. So if you lose track of the remote and end up resting something in top of it, causing your screen to change over to an app you don't want. I wish the app buttons are programmable where you can them for whatever app you actually use. But that is the extent of my displeasure with the TV.
I love the image quality of this TV. The colors and contrast are awesome. The TV is plenty bright for me as as I only have a lamp in my room and I get a lot of sunlight in the room. The screen handles refections very well and it doesn't get very hot. All my previous televisions, produced a lot of heat and made the room unbearable in the summer time along with my gaming PC.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
TV is good
on June 21, 2025
Posted by: ATrain
[This review was collected as part of a promotion.] Works well and last long enough to make it to newer model
Value
3
Response from Samsung USBy Samsung Specialist, June 23, 2025
ATrain,
Thanks for your review. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thanks for your review. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture
on June 24, 2025
Posted by: Richard
[This review was collected as part of a promotion.] Presently, I am streaming video to the TV. Picture is excellent and there seems to be pleanty of apps I can use, No complaints what-so-ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
channel changer
on July 5, 2025
Posted by: disapointed
[This review was collected as part of a promotion.] must point changer away from tv to turn it on or it will turn right back off
Value
3
Response from Samsung USBy Samsung Specialist, July 7, 2025
Hi,
Thank you for sharing your experience. We will be sure to pass this along to our internal teams.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Thank you for sharing your experience. We will be sure to pass this along to our internal teams.
If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Works like a charm
on July 5, 2025
Posted by: Desimay
[This review was collected as part of a promotion.] It is great for day-to-day use perfect entertainment until we upgrade
Value
4
Written by a customer while visiting Samsung US