Customer reviews from Samsung US
Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Average customer rating
4.6
(259 Reviews)
Rating breakdown 259 reviews
5 Stars
203
4 Stars
30
3 Stars
13
2 Stars
5
1 Star
8
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Customer Rating
5
This is great TV
on October 4, 2024
Posted by: Joshdawd
[This review was collected as part of a promotion.] I love this TV me my friend got one.The Samsung TV is such a reliable and easy TV to own. The picture is sharp and the sound is excellent. I like this brand so much that I have 3 of them in different rooms and sizes. The Smart TV features are great and I like that I can tap into the internet with them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the investment!!
on November 18, 2024
Posted by: SharShar
[This review was collected as part of a promotion.] This is a great tv with great features and night definition. Highly recommended , worth the cost and great high quality pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on December 11, 2024
Posted by: Samsung4ever
[This review was collected as part of a promotion.] Much clearer picture than my old samsung tv. Definitely worth the extra $$ for the OLED model
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture
on December 14, 2024
Posted by: JimG
I chose this model because of the picture, and that did not disappoint. The remote is awful. You can't press the number of the channel you want to show. You have to scroll to choose a channel or fiddle with a clunky on-screen interface. The remote is small and doesn't fit my hand. The number of channels is fewer than my friend's new TCL. I had to buy a special cable to connect my Amazon Firestick. The digital video out does not work with the device I connected the set to.
Response from Samsung USBy Samsung Specialist, December 16, 2024
JimG,
Thank you for sharing your user experience. To select channels directly by channel number, press the “123” button on the remote to display the virtual numeric keypad. Use the left and right directional buttons to move along the row, and then press the Select button to choose the number. When you have finished selecting all the numbers you need (for example, 123), press the up directional button to move to the Done option, and then press the Select button to finish.
To assist you in learning the various features, functions, and settings of your TV and remote, you can download the S85D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for and select your TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your user experience. To select channels directly by channel number, press the “123” button on the remote to display the virtual numeric keypad. Use the left and right directional buttons to move along the row, and then press the Select button to choose the number. When you have finished selecting all the numbers you need (for example, 123), press the up directional button to move to the Done option, and then press the Select button to finish.
To assist you in learning the various features, functions, and settings of your TV and remote, you can download the S85D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for and select your TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
just an ok oled
on February 14, 2025
Posted by: dantcook
I got this Samsung Oled as a replacement for an LG oled it is not as good as the Lg oled the picture setting's are awful color is not accurate and the processing is laughable,The os or interface is very laggy and is awful way to go Samsung poor quality processor lol but it was a warranty replacement from square trade.
Response from Samsung USBy Samsung Specialist, February 17, 2025
dantcook,
We appreciate your feedback on the image and response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
I hope these tips help you enjoy your product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback on the image and response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
I hope these tips help you enjoy your product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV yet!
on February 20, 2025
Posted by: Vickilu
Bought this 65 inch Samsung 2 weeks ago, had it delivered, mounted and programmed. The OLED TVs are so sharp and vibrant, it looks like you are watching it live! We are very impressed! Plus, it is thinner and lighter weight. The remote is solar so no batteries needed, just lay it upside down and it charges. Tons of free apps to watch, don’t need cable! Great buy, get one!
Written by a customer while visiting Samsung US
Customer Rating
5
Picture quality is immaculate
on July 23, 2024
Posted by: Nike90
[This review was collected as part of a promotion.] Our Hisense TV kicked the bucket awhile back, so it was time to get something new. The picture quality on this TV is SO much better than the Hisense.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is awesome
on August 22, 2024
Posted by: Love2up
[This review was collected as part of a promotion.] It is awesome streaming device you can use it as monitor too
Value
5
Written by a customer while visiting Samsung US