Customer reviews from Samsung US
Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Average customer rating
4.6
(269 Reviews)
Rating breakdown 269 reviews
5 Stars
206
4 Stars
34
3 Stars
14
2 Stars
7
1 Star
8
88%of customers recommend this product.
(
37 out of
42)
Customer Reviews for Samsung - 77 Class S85D Series OLED 4K Smart Tizen TV (2024)
Customer Rating
5
Black is back
on February 15, 2025
Posted by: WilL
from Smalltown, Illinois
I bought this tv as an upgrade to my Samsung QLED tv and am more than satisfied with it. Colors are bright, the images are crisp (got to get used to more facial pores in close-ups), but, better still, blacks are black, not muddy or grayish. The picture adjusts to different light levels, which is important since i hace six large window in my living room.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 65" OLED TV S85D
on February 17, 2025
Posted by: boardhead9
from Virginia
Bought this to replace an older Samsung and I really like it. The picture is phenomenal and the deal I got on this TV was awesome.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice
on February 20, 2025
Posted by: Mike
Easy to install and operate this TV.
It works well streaming with our Amazon Firestick and we have had no issues to date.
It works well streaming with our Amazon Firestick and we have had no issues to date.
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE this tv!
on February 20, 2025
Posted by: Jpdoug1
The Samsung TV has such clarity, yiu can actually see who has bad skin! Incredible picture. And the sound bar, be prepared to be blown away. I’m rewatching all my favorite movies. There’s no reason to go to a theatre with this set-up!
Written by a customer while visiting Samsung US
Customer Rating
4
Nice picture
on February 20, 2025
Posted by: TVWatchers
Bought this 55" OLED TV two weeks ago and the picture is excellent! One thing we have noticed is a loud bass sound which is very noticeable especially during commercials. Tried to adjust the bass and treble but it says not aailable. Can not figue out what is causing this but other then that the TV is ok...
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent features
on February 20, 2025
Posted by: Graham
from Lake Havasu City, Arizona
I chose to purchase this TV based on many very positive reviews and I’m really happy with it. Good color and sound quality!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
OLED Upgrade!
on February 20, 2025
Posted by: Lfahey
from Janesville, WI
This TV is a beautiful piece of technology. I had a Qled prior to this OLED and the different was night and day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Issues with apps
on March 5, 2025
Posted by: LuvSamsung
from California
At times the apps take forever to actually use them. When I click the following apps, Netflix, Prime I get a black screen as if the TV is off. I try again about 6x and then it they open. Go through the motions and black screen again. I do turn off the tv several times to try and refresh it and after several and multiple attempts it works or I end up just watching regular TV. The issue is not all the time but most times and it gets annoying. I’ll be contacting warranty and see if this issue can be resolved.
*Picture is amazing, easy set up and use my old sound bar and works amazing. I will still buy this product but I probably got a wonky TV.
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
4
Response from Samsung USBy Samsung Specialist, March 5, 2025
LuvSamsung,
We appreciate your feedback, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US