Customer reviews from bosch-home.com
Bosch - 800 Series 1.9 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Stainless Steel
Average customer rating
4.5 out of 5
4.5
(115 Reviews)
Open Ratings Snapshot
Rating breakdown 115 reviews
5 Stars
85
4 Stars
17
3 Stars
7
2 Stars
3
1 Star
3
87%of customers recommend this product. 
(
75 out of 86
)
Best Buy Privacy Policy
Customer Reviews for Bosch - 800 Series 1.9 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking - Stainless Steel
Customer Rating
3 out of 5
3
Okay
on February 20, 2026
Posted by: Chester
[This review was collected as part of a promotion.] It looks nice. Wish the use of rack for dividing and rack for convection were more clear. As written it seems one can't use the convection oven without the round rack. Not sure if rectangle rack can be used with convection setting. What I hate most is the very loud grinding sound the motor for fan makes. Literally can't use the fan as it gives me tinnitus. Definitely not worth the high price.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TMCSFebruary 23, 2026
Hi, thank you for your review. We apologize for any disappointment or difficulties you may be experiencing with your microwave and for any inconvenience. If service is necessary, please use the following link to locate a Bosch authorized service provider in your area: https://www.bosch-home.com/us/owner-support/repair-service. For any additional assistance, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
1 out of 5
1
Vent Grill Has Broken Twice
on February 16, 2026
Posted by: Unhappy Microwave Owner
The microwave was less than two years old when the vent grill broke. Got it replaced with my home warranty not Bosch since the appliance warrantly only lasts one year. Within 3 days, broke again. Very disappointed. Will not buy Bosch again.
No, I would not recommend this to a friend.
Response from bosch-home.comBy BECSFebruary 18, 2026
Hi, thank you for your review. We understand repairs outside the warranty period are disappointing and we apologize for the trouble. If we may help answer any questions, connect with us at 800-944-2904 or BoschCare@BSHG.com.
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
SLEEK AND SPACIOUS MICROWAVE!
on February 3, 2026
Posted by: Annie Marie
[This review was collected as part of a promotion.] This large capacity microwave is the nicest one I have ever owned! It can have two levels cooking at one time! It is intutive in its cooking - best microwave ever!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3 out of 5
3
Broken (cheap/fragile) plastic parts
on January 20, 2026
Posted by: Not your average Joe
[This review was collected as part of a promotion.] Overall, I do like this microwave. The convection is another story. The purpose of convection is to cook more evenly and quickly. While it may cook faster, the rear corner areas are significantly hotter (burn items) as compared to the rest. And worse, the entire top stainless section above the door has broken and fallen off after 13 months (beyond 12 month warranty). I live alone and the only one to use this appliance, so I know I have never slammed the door. Upon review, the small (fragile) plastic tabs that secure the top to the frame have failed.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TMCSJanuary 20, 2026
Hi, thank you for your review. We apologize for any disappointment or difficulties you may be experiencing with this appliance and for any inconvenience. If service is necessary, please use the following link to locate a Bosch authorized service provider in your area: https://www.bosch-home.com/us/owner-support/repair-service. For any additional assistance, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
800 series microwave
on January 17, 2026
Posted by: Jenn
[This review was collected as part of a promotion.] I had Bosch appliances in my previous home and loved them. I was so excited to purchase Bosch products again to replace what was in our new home!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
2 out of 5
2
SURPRISINGLY LACKING
on January 17, 2026
Posted by: Doc Moore
The Microwave does heat quickly and looks more or less well finished. In terms of fit and finish it is no better than microwaves costing 1/3 as much. The control panel is cryptic, unreadable in a dimly lit room unless you have a spotlight directed at it. The several sensor cooking options are accessible only by studying a table in the manual or by referring to a glue on chart that sticks to the surface inside the door. It is unreadable without lighting from some external source. This is primative and disappointing in a unit at this price point. I would NOT buy this product again, and recommend that no one does.
No, I would not recommend this to a friend.
Response from bosch-home.comBy TMCSJanuary 19, 2026
Hi, thanks for your review. We are truly sorry to hear of any disappointment or difficulties you may be having with your Bosch microwave and we apologize for any inconvenience. Your feedback is very important to us, and we appreciate you reaching out. If you have any questions or need assistance, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5 out of 5
5
Awesome product
on January 14, 2026
Posted by: Jam granny
[This review was collected as part of a promotion.] We love our new microwave/convection oven. Easy to use.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
3 out of 5
3
Not completely satisfied
on January 13, 2026
Posted by: Matty
[This review was collected as part of a promotion.] The microwave is beautiful inside and works well but the numbers are very tiny and hard to see as my son has vision problems. Also iI have to continuously be wiping because it is always filled with thumb prints. Not super happy.
Response from bosch-home.comBy BECSJanuary 14, 2026
Hi, thank you for your review. We appreciate this feedback and have forwarded your comments to our design team for their review and consideration.
Written by a customer while visiting bosch-home.com
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